How to Fix Update Issues on a Microsoft Surface Pro
Authored by: Support.com Tech Pro Team
1. Introduction
Updates are important as they sometimes introduce new features, improve security or fix bugs. However, if something goes wrong you may be left with new errors, performance issues or the device may not even start. This guide will assist you in resolving these problems.
Before you start:
Make sure that you enough space on your device to download and install the update.
You may need to have a reliable internet connection.
Keep your device connected to a power source.
2. Check for Updates
Open the Start menu and select Settings.
Select Update and Security.
Select Windows Update on the left, then select Check for updates.
Once the system has finished checking for updates, it will automatically download and install the latest applicable updates.
The system also may prompt you to restart, if it does, please do so at your earliest convenience, otherwise the update process will not complete.If you system was already recently updated, chances are that no further updates are available and your Update status will indicate: Your device is up to date.
3. Restart Your PC
Before your restart or shut down your PC, make sure to save all necessary work to prevent data loss.
Using the Mouse
Select the Start menu.
By default it is in the lower left corner of your screen.
Select Power, then select Restart.
Using the Keyboard
Press the Windows and X keys at the same time. This minimizes any open windows you may have.
Press the Alt and F4 keys at the same time. This tells Windows to close the desktop.
Select Restart, then OK.
4. Check for Updates
Open the Start menu and select Settings.
Select Update and Security.
Select Windows Update on the left, then select Check for updates.
Once the system has finished checking for updates, it will automatically download and install the latest applicable updates.
The system also may prompt you to restart, if it does, please do so at your earliest convenience, otherwise the update process will not complete.If you system was already recently updated, chances are that no further updates are available and your Update status will indicate: Your device is up to date.
5. Windows Update Troubleshooter
Click Start.
In the Search box, type "troubleshoot".
Click Troubleshoot to open the troubleshooter.
Click Windows Update then Run the troubleshooter.
If prompted, click Try troubleshooting as an administrator.
The troubleshooter will begin to scan the system for problems. This may take several minutes.
Click Apply on any recommended fixes and follow the prompts. Your computer may reboot during this time.
Once complete, click Close to exit the troubleshooter.
6. Check for Updates
Open the Start menu and select Settings.
Select Update and Security.
Select Windows Update on the left, then select Check for updates.
Once the system has finished checking for updates, it will automatically download and install the latest applicable updates.
The system also may prompt you to restart, if it does, please do so at your earliest convenience, otherwise the update process will not complete.If you system was already recently updated, chances are that no further updates are available and your Update status will indicate: Your device is up to date.
7. What's next?
8. Check for Updates
Swipe in from the right edge of the screen and select Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings.)
Select Change PC settings.
Select Update and recovery.
Select Windows Update.
Select Check now.
Windows will now check for updates.This may take some time.
If updates are available, select View details.
Check Select all important updates and then select Install.
Windows will download the updates and then install them. It may take some time to complete.
You may be prompted to reboot once updates are complete.
9. Restart your PC
Before your restart or shut down your PC, make sure to save all necessary work to prevent data loss.
Open the Charms Menu by moving your cursor to the right corner of the screen.
Click on the Settings icon.
Click on Power.
Click on Restart.
10. Check for Updates
Swipe in from the right edge of the screen and select Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings.)
Select Change PC settings.
Select Update and recovery.
Select Windows Update.
Select Check now.
Windows will now check for updates.This may take some time.
If updates are available, select View details.
Check Select all important updates and then select Install.
Windows will download the updates and then install them. It may take some time to complete.
You may be prompted to reboot once updates are complete.
11. Windows Update Troubleshooter
For the next step we will download and run the Windows Update Troubleshooter.
On your Windows 8 computer or tablet, open a web browser and go to the following address http://go.microsoft.com/?linkid=9830262
Download the Windows Update Troubleshooter and then run it.
Click Next in the lower right to get started.
The troubleshooter will be to scan for issues. Apply any recommended fixes and follow the prompts.
Click the Close button in the lower right.
12. Check for Updates
Swipe in from the right edge of the screen and select Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings.)
Select Change PC settings.
Select Update and recovery.
Select Windows Update.
Select Check now.
Windows will now check for updates.This may take some time.
If updates are available, select View details.
Check Select all important updates and then select Install.
Windows will download the updates and then install them. It may take some time to complete.
You may be prompted to reboot once updates are complete.
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