How to Fix Update Issues on Nintendo Switch

Authored by: Support.com Tech Pro Team

1. Introduction

If your device software doesn’t update successfully, you may encounter one of several situations. The device might display an error message or error code during or following the update, or the device might not start correctly after the update is complete or a connection issue may be causing issues. This guide will assist you in resolving these problems.

Do not turn off your system while the update is downloading or installing. If the system update is interrupted, you may damage the system.

2. Restart

1. Hold the Power Button for roughly 3 seconds.
   

1. Select Power Options.
   

1. Choose either Turn Off or Restart.
   

1. 
   
2. If the console was turned off, press the Power Button again to power it back on.

3. Manual Update

1. Select System Settings.
   

1. Select System.
2. Select System Update.
   

1. Allow the update to proceed. The system will reboot when ready.

4. Power cycle your Home Network

To Power Cycle Your Modem and Router:

1. Remove the power cable from both your modem and router.
   

1. Verify all lights are off on the modem and router.
2. Wait 10 seconds.
   

1. Plug in the power to your modem only.
2. Wait for the Online light to turn on stop flashing on your modem.This can take up to three minutes.

1. Plug in the power to your router.
2. Wait for the Online light to turn on stop flashing on your router.This can take five minutes or more.

5. Connection Test

1. Select the System Settings icon.
   

1. Scroll down and select Internet.
   

1. Select Test Connection.
   

1. When the test is complete you will get one of the following:
2. Successful Connection
   

1. Failed Connection
   

If the connection failed:
Navigate to https://www.nintendo.com/consumer/network/en_na/network_status.jsp to check the status of Nintendo's online services.

6. Manual Update

1. Select System Settings.
   

1. Select System.
2. Select System Update.
   

1. Allow the update to proceed. The system will reboot when ready.

7. What's next?

8. Connect Your Nintendo Switch to Wi-Fi

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