How to Fix Video Issues on a Nintendo Switch

Authored by: Support.com Tech Pro Team

1. Introduction

If your Nintendo Switch game console begins having video issues, this guide may be able to help you solve them! Here are a few things you can try to resolve common video issues with a Switch console.

2. Restart

1. Hold the Power Button for roughly 3 seconds.
   

1. Select Power Options.
   

1. Choose either Turn Off or Restart.
   

1. 
   
2. If the console was turned off, press the Power Button again to power it back on.

3. Clean LCD

Clean the LCD screen using a soft, dry cotton cloth.

• Do not use solvents or cleaners of any kind.

4. Touch Screen Test

1. Select System Settings.
   

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2. Scroll down to Controllers and Sensors.
3. Select Test Input Devices.
   

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2. Select Test Touch Screen.
   

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2. Use your finger to draw something on screen.
   

5. What's next?

6. Force Restart

1. Hold down the Power Button for at least 12 seconds until the Switch Console turns off.
   

1. Once the Switch has been completely powered off, press the Power Button again to turn it back on.

7. What's next?

8. Ensure Power and Cabling are Correct

Make sure that your Dock is receiving power. Open the back of your Dock and check the cables.

If the TV output LED on the dock is lit, but there is still no image on the TV screen, try the following:

• Use a different HDMI port on the TV.
• Use a different HDMI cable.
• Use a different TV set.
• If possible, use a different dock.
• If the console works using a different dock, the original dock will need to be repaired.

9. Undock and Test LCD

1. Remove the console from the dock by attaching the Joy-Con controllers and gently pulling the console out.
   

1. Use the Switch normally and test if there is a picture on your LCD screen.
   

10. Restart

1. Hold the Power Button for roughly 3 seconds.
   

1. Select Power Options.
   

1. Choose either Turn Off or Restart.
   

1. 
   
2. If the console was turned off, press the Power Button again to power it back on.

11. Switch Dock

1. Open the back of the Switch dock.
   

1. Connect the USB plug from the Nintendo Switch AC adapter into the top terminal of the dock labeled AC ADAPTER, then connect the other end of the AC adapter to a wall outlet.
2. Connect one end of the HDMI cable into the bottom terminal of the dock labeled HDMI OUT, then connect the other end into an HDMI port on your television or monitor.
   

1. Close the back of the Dock.
2. Position the console so that the LCD screen faces in the same direction as the front panel on the dock, then insert the console into the dock.
   

1. Turn the TV set on, and select the correct HDMI input.

12. What's next?

13. Restart

1. Hold the Power Button for roughly 3 seconds.
   

1. Select Power Options.
   

1. Choose either Turn Off or Restart.
   

1. 
   
2. If the console was turned off, press the Power Button again to power it back on.

14. What's next?