Video issues can be frustrating. This guide will help you to troubleshoot a variety of video issues you may come across.
2. Adjusting your screen resolution
Right-click on an empty section of your desktop and click Display Settings.
If using multiple monitors, choose the monitor you wish to adjust.
Click the drop down and choose a resolution you wish to use.
3. Manual Update
Click the Start button.
Click the Settings button on the left side of the start menu
Click Update and Security.
Click Check for updates.
Once the system has finished checking for updates, it will automatically download and install the latest applicable updates.
The system also may prompt you to restart, if it does, please do so at your soonest convenience otherwise the update process will not complete.
If you system was already recently updated, chances are that no further updates are available and your Update status will indicate: Your device is up to date.
4. Restart Your PC
Before your restart or shut down your PC, make sure to save all necessary work to prevent data loss.
Using the Mouse
Select the Start menu.
By default it is in the lower left corner of your screen.
Select Power, then select Restart.
Using the Keyboard
Press the Windows and X keys at the same time. This minimizes any open windows you may have.
Press the Alt and F4 keys at the same time. This tells Windows to close the desktop.
Select Restart, then OK.
5. What's next?
6. Night Light
Night light changes the color on the screen at night to make it easier on your eyes. Use the following steps to modify the settings.
Right-click on an empty section of your desktop and click Display Settings.
Use the toggle to turn on or off Night Light.
You can click Night light settings to modify additional settings.
To change the color temperature, you can slide the bar left and right.
To set a schedule you can toggle the Schedule Night Light to on and manage your schedule.
7. Manual Update
Click the Start button.
Click the Settings button on the left side of the start menu
Click Update and Security.
Click Check for updates.
Once the system has finished checking for updates, it will automatically download and install the latest applicable updates.
The system also may prompt you to restart, if it does, please do so at your soonest convenience otherwise the update process will not complete.
If you system was already recently updated, chances are that no further updates are available and your Update status will indicate: Your device is up to date.
8. Restart Your PC
Before your restart or shut down your PC, make sure to save all necessary work to prevent data loss.
Using the Mouse
Select the Start menu.
By default it is in the lower left corner of your screen.
Select Power, then select Restart.
Using the Keyboard
Press the Windows and X keys at the same time. This minimizes any open windows you may have.
Press the Alt and F4 keys at the same time. This tells Windows to close the desktop.
Select Restart, then OK.
9. Adjust Power Settings
Open the Start Menu.
Choose the Settings icon.
Choose the System icon.
On the left side of the screen, choose Power & sleep.
Change Screen and Sleep settings as needed.
10. Check Physical Connections
Ensure that the power cord is securely plugged in from the wall to the Monitor & PC.
Check the video cable to make sure it is securely plugged into the PC and the monitor. If your computer supports more than 1 video port, try plugging the cable in a different port.
Ensure that both your computer and monitor are powered on. This will usually be indicated by a light on the monitor and computer.