How to Get Started with the Xfinity My Account App

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn:

• The basic functions of of the Xfinity My Account App.

Before We Begin:

• Have your smartphone or tablet available.
• Have the Xfinity My Account app installed.
• Have your Comcast username and password.

2. App Installed Check

In order to use the Xfinity My Account App, it will need to be installed on your device.

3. Basic Use

1. Open the Xfinity My Account app and sign in if you need to.
   

1. Your primary account options are shown right away.

Account Information

Allows you to make changes to your account itself, such as the name and billing address, or the services you have.

Balance Due

Allows you to pay your bill, check your due date, and view your current bill.

TV

Allows you to see your cable TV channel line up, and purchase additional services for more channels and packages.

Internet

Lets you check your modem's status, reboot your modem, check your data usage, or make changes to the Internet speed package you have purchased.

4. How to Install the Xfinity My Account App On Your Mobile Device

We have a separate guide to help install the Xfinity My Account app.

How to Install the Xfinity My Account App On Your Mobile Device

Show Me How

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