How to Install the Denon 500 Series Remote App

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn How To:

• Install your Denon app on an iOS or Android device.

Before We Begin:

• Be near your Denon device.
• Have your iOS or Android device nearby.

2. Enable Bluetooth

1. Open Settings on your phone or tablet.
   

1. Then tap Bluetooth.
   

1. Make sure Bluetooth is set to On.
   

3. Install iOS App

1. From the main screen, open the App Store.
   

1. At the bottom of the screen, tap on Search.
   

1. Type Denon 500 Series Remote on the search bar at the top.
2. Tap Search to start the search.
   

1. .
2. Tap the App to see its download options.
   

1. Tap Get.
   

1. Tap OPEN once the app is installed.

4. Enable Bluetooth

1. Use the scroll wheel or the quickselect buttons to select Bluetooth.
   

1. With Bluetooth selected, press Option on your remote.
   

1. The AVR will enter pairing mode.
   

5. Connect Bluetooth

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.

From any iOS device (iPod, iPad, iPhone):

1. Open Settings
   

1. Then Bluetooth.
   

1. Set the Bluetooth accessory in pairing/discovery mode.
2. Wait for your iOS device to display the detected Bluetooth accessory.
   

1. Select the Bluetooth accessory to pair it with the iOS device.
2. If there is a passkey, put it in.
3. If there is no passkey then your Bluetooth accessory should be paired now.

6. Setup App

1. Open your Denon 500 Series Remote App.
   

1. The first time you open the app, it will ask for you to detect available AVRs or add devices. Tap Detected Denon AVRs.
   

1. Tap the AVR you have installed.
   

7. Enable Bluetooth

1. Swipe down on your screen (or up, if using a tablet) to access the menu.
2. Hold down on the Bluetooth icon to bring up Bluetooth options.
   

1. Ensure the Bluetooth switch is set to ON.
   

8. Install Android App

1. Launch the Play Store on your smartphone.
   

1. Select the search bar at the top.
   

1. Type in Denon 500 Series Remote, then select Denon 500 Series Remote from the list.
   

1. Select Install.
   

1. You may be prompted to grant special permissions to the app on your device. If so, tap Accept to proceed.
   

1. Select Open to open the app.
   

9. Enable Bluetooth

1. Use the scroll wheel or the quickselect buttons to select Bluetooth.
   

1. With Bluetooth selected, press Option on your remote.
   

1. The AVR will enter pairing mode.
   

10. Connect Bluetooth

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.

Use one of the following connection methods:

• Method 1 - The Drop Down Menu
• Method 2 - Settings

Drop down menu

1. Swipe down from the top of the device screen if it's a phone or up from the bottom of the device screen if it's a tablet to access the menu.
2. Locate the Bluetooth icon.
   

1. Press and hold the Bluetooth icon.
2. Set the Bluetooth accessory in pairing/discovery mode.
   This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
3. Ensure Bluetooth is On and then select your device from the list below.
   

1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

Android menu settings

1. Locate and tap the Apps Menu.
   

1. Locate and tap the Settings icon.
   

1. Select the Bluetooth. You may need to select Connections first.
2. Set the Bluetooth accessory in pairing/discovery mode.
   This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
3. Ensure Bluetooth is On and then select your device from the list below.
   

1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.