How to Install the Logitech Harmony App

Authored by: Support.com Tech Pro Team

1. Introduction

This guide will help you choose and install the appropriate software for your Logitech Harmony remote to program it to control your whole home entertainment system and beyond.

Tools You'll Need:

• If you want to connect your remote to your computer, you will need the USB cable that came with the remote

2. Harmony Remote Type

Logitech has made Harmony remotes for a very long time. Because of this, determining exactly what software you need can be daunting for some.

If you aren't sure which Harmony Remote you have, look at the back for the model number, and make sure it looks like the images shown.

Harmony App for Smartphones and Tablets

The Harmony app is supported on most recently-released Harmony remotes. In many cases, if your Harmony remote has a separate hub, it will be supported by the Harmony app. Expand the list below to double check yours is listed.

Remotes supported by the Harmony App

Companion

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Elite

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Home Control

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Home Hub

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Hub

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Pro

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Pro 2400

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Smart Control

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Ultimate

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Ultimate Hub

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Harmony Express

Harmony Express is a newer smartphone or tablet app that currently only supports a single remote, the Harmony Express.

Remotes supported by the Harmony Express App

Logitech also offers the Harmony Express, which uses a special app and is only controllable through your Android or iOS Tablet.

Express

MyHarmony Desktop Program

The MyHarmony Desktop program allows you to setup and control supported Harmony remotes from your computer, making it easier to search, pick, and customize how your remote behaves from the comfort of your desktop or laptop.

Remotes supported by the MyHarmony Desktop Program

The following remotes aren't supported by the mobile app, but you can still control and program these remotes using the MyHarmony desktop application on your Windows or Mac computer.

Companion

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Elite

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Home Control

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Home Hub

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Hub

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Pro

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Pro 2400

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Smart Control

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Ultimate

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

Ultimate Hub

You can use both the Harmony app on your smartphone or tablet, or the MyHarmony program on your desktop or laptop computer to program and control this remote.

200

300

350

600

650

665

700

950

One

Touch

Ultimate One

Logitech Remote Software 7

Because Harmony remotes have been made for such a long time, the Logitech Remote Software 7 is still offered and updated for use with older Harmony Remotes.

Remotes supported by the Logitech Remote Software 7 Program

The following remotes use an older desktop app for programming, called Remote Software v7, and can only be programmed using your Windows or Mac computer.

510

520

525

550

555

610

620

628

659

670

680

688

720

880

885

890

890 Pro

900

1000

1100

1100i

For XBox 360

3. Enable Bluetooth on your Device

Bluetooth is a short-range wireless communication method, and can be turned on and off easily because it does take battery power.

Select your Operating System below to find the quick way to enable Bluetooth on your device.

Windows

1. Select the Notifications Center.
   

1. The Notifications Center is next to the clock, usually in the bottom right corner of your screen.
2. At the bottom of the Notifications Center, make sure Bluetooth is turned on.
3. Bluetooth Off

1. Bluetooth On

1. Once turned on, a new Bluetooth icon will appear in your System Tray, to make it easier to control your Bluetooth-connected devices.
   

1. You may need to expand your System Tray, as shown in the image, to see the Bluetooth icon.

Apple macOS

1. Open the Apple menu, then select System Preferences.
   

1. Select Bluetooth.
   

1. Select Turn On Bluetooth.
   

1. It is also recommended to select Show Bluetooth in menu bar, to make it easier to manage your Bluetooth devices in the future.
   

1. You may then access Bluetooth from the menu bar on the top-right at any time to manage your devices.
   

Android

Every Android device is slightly different because of manufacturer and carrier customizations and launchers. While the icons and exact layout shown may be slightly different, they will be extremely similar.

1. Open Settings, and select Connected Devices.
   

1. Select Bluetooth.
   

1. Make sure Bluetooth is turned On.
2. Bluetooth Off

1. Bluetooth On

Apple iOS

1. Open Settings, and select Bluetooth.
   

1. Make sure the switch is turned On for Bluetooth.
2. Bluetooth Off

1. Bluetooth On

4. Check Network Connection

You will need a Wired or WiFi connection for your device setup to complete the next steps.

Select your Operating System below to find the quick way to make sure your device is online and ready.

Windows

Many Windows computers can connect using a Wired or WiFi connection, both will work.

Wired Connection

If you are using a wired connection, the icon will show on your toolbar that looks like a small screen next to an Ethernet cable, and pointing at it will show the name of the connection and the words "Internet access" indicating you are online.

WiFi Connection

If you are using a WiFi connection, the icon will show on your toolbar that looks like arcs coming from a point, and pointing at it will show the name of the connection and the word "Internet access" indicating you are online.

Apple macOS

Many Apple Mac computers can connect using a Wired or WiFi connection, though some MacBooks do not have an Ethernet port and rely on WiFi. Both will work.

1. Open the Apple Menu, and select System Preferences.
   

1. Select Network.
   

1. Make sure one of the networks on the left has a Green Dot next to it, and when highlighted the Status shows as Connected.
   

Android

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

1. Open Settings on your phone or tablet, and select Wi-Fi.
   

1. Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.
   

Apple iOS

Depending on your exact device (Smartphone or Tablet), and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Apple iOS devices and generations.

1. Open Settings, and select Wi-Fi.
   

1. Make sure one of the networks listed shows a Checkmark indicating it is connected.
   

5. Install the Harmony App on your Mobile Device

The Harmony app to program and control your Logitech Harmony remote system is available on most devices.

Select your device below for details on setting up the app on your Operating System.

Android

1. Open the Play Store, then select the Search Bar at the top.
   

1. Type in Harmony, then select Harmony from the list.
   

1. Select Install.
   

1. Select Open to open the app.
   

Apple iOS

1. Open the App Store and select Search in the bottom right corner.
   

1. Type in Harmony, and select Get for Harmony in the list.
   

1. Select Get or Cloud Install for Harmony.
   

1. Select Install.
   

1. Select Open.
   

6. Setup Harmony App on Mobile Device

1. Open Harmony, and select Set Up New Hub.
   

1. Harmony will ask to use location information, select Allow.
   

1. A short will play, guiding you through setting up your Harmony Hub. Carefully follow the instructions in the app to complete setup of your Harmony remote.
   

7. Check Network Connection

You will need a Wired or WiFi connection for your device setup to complete the next steps.

Select your Operating System below to find the quick way to make sure your device is online and ready.

Windows

Many Windows computers can connect using a Wired or WiFi connection, both will work.

Wired Connection

If you are using a wired connection, the icon will show on your toolbar that looks like a small screen next to an Ethernet cable, and pointing at it will show the name of the connection and the words "Internet access" indicating you are online.

WiFi Connection

If you are using a WiFi connection, the icon will show on your toolbar that looks like arcs coming from a point, and pointing at it will show the name of the connection and the word "Internet access" indicating you are online.

Apple macOS

Many Apple Mac computers can connect using a Wired or WiFi connection, though some MacBooks do not have an Ethernet port and rely on WiFi. Both will work.

1. Open the Apple Menu, and select System Preferences.
   

1. Select Network.
   

1. Make sure one of the networks on the left has a Green Dot next to it, and when highlighted the Status shows as Connected.
   

Android

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

1. Open Settings on your phone or tablet, and select Wi-Fi.
   

1. Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.
   

Apple iOS

Depending on your exact device (Smartphone or Tablet), and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Apple iOS devices and generations.

1. Open Settings, and select Wi-Fi.
   

1. Make sure one of the networks listed shows a Checkmark indicating it is connected.
   

8. Install the MyHarmony Desktop Program on your Computer

The MyHarmony Desktop program allows you to control your Logitech Harmony remote system is available on most computers.

Select your device below for details on setting up the app on your Operating System.

Windows

1. Open your preferred browser, and go to the MyHarmony Download page.
2. MyHarmony Download Page
3. Harmony Software (External)

1. Under Download Options, select MyHarmony Desktop Software.
   

1. Carefully read the Software License Agreement. If you agree and are ready to continue, select Download MyHarmony.
   

1. Once the download is complete, open the downloaded file.
   

1. A welcome message is displayed, select Next.
   

1. The Installer will ask where you'd like to install, and who will have access. For most people, the defaults are fine, select Next.
   

1. The Installer is ready to install the MyHarmony software now, select Next.
   

1. Windows will ask if it's okay to install the software, select Yes.
   

1. Once the install is complete, select Close.
   

Apple macOS

1. Open your preferred browser, and go to the MyHarmony Download page.
2. MyHarmony Download Page
3. Harmony Software (External)

1. Under Download Options, select MyHarmony Desktop Software.
   

1. Carefully read the Software License Agreement. If you agree and are ready to continue, select Download MyHarmony.
   

1. You may be prompted to allow the website to download files, depending on your settings. Select Allow.
   

1. Once complete, open the downloaded disk image file.
   

1. Open the MyHarmony Setup package.
   

1. A welcome screen is displayed, select Continue.
   

1. The default installation location is fine, select Install.
   

1. macOS will ask your permission to perform the install. Enter your Mac's password and select Install Software.
   

1. Once the install is complete, select Close.
   

1. With the install complete, you don't need the installer any longer. Select Move to Trash.
   

9. Setup MyHarmony Desktop on your Computer

1. Open MyHarmony, and select Login with Email.
   

1. Select Create Account at the bottom.
   

1. Fill in your First Name, Last Name, and Email address. Create a Password and enter it twice. Carefully read the Terms of Use and Privacy policy, and if you agree and are ready to continue, place a check mark next to the agreement option and select Next.
   

1. You will be asked which kind of remote you have. Select the category with your remote listed, then carefully follow the instructions on screen to connect your remote and finish setting up the program.
   

10. Enable Bluetooth on your Device

Bluetooth is a short-range wireless communication method, and can be turned on and off easily because it does take battery power.

Select your Operating System below to find the quick way to enable Bluetooth on your device.

Windows

1. Select the Notifications Center.
   

1. The Notifications Center is next to the clock, usually in the bottom right corner of your screen.
2. At the bottom of the Notifications Center, make sure Bluetooth is turned on.
3. Bluetooth Off

1. Bluetooth On

1. Once turned on, a new Bluetooth icon will appear in your System Tray, to make it easier to control your Bluetooth-connected devices.
   

1. You may need to expand your System Tray, as shown in the image, to see the Bluetooth icon.

Apple macOS

1. Open the Apple menu, then select System Preferences.
   

1. Select Bluetooth.
   

1. Select Turn On Bluetooth.
   

1. It is also recommended to select Show Bluetooth in menu bar, to make it easier to manage your Bluetooth devices in the future.
   

1. You may then access Bluetooth from the menu bar on the top-right at any time to manage your devices.
   

Android

Every Android device is slightly different because of manufacturer and carrier customizations and launchers. While the icons and exact layout shown may be slightly different, they will be extremely similar.

1. Open Settings, and select Connected Devices.
   

1. Select Bluetooth.
   

1. Make sure Bluetooth is turned On.
2. Bluetooth Off

1. Bluetooth On

Apple iOS

1. Open Settings, and select Bluetooth.
   

1. Make sure the switch is turned On for Bluetooth.
2. Bluetooth Off

1. Bluetooth On

11. Check Network Connection

You will need a Wired or WiFi connection for your device setup to complete the next steps.

Select your Operating System below to find the quick way to make sure your device is online and ready.

Windows

Many Windows computers can connect using a Wired or WiFi connection, both will work.

Wired Connection

If you are using a wired connection, the icon will show on your toolbar that looks like a small screen next to an Ethernet cable, and pointing at it will show the name of the connection and the words "Internet access" indicating you are online.

WiFi Connection

If you are using a WiFi connection, the icon will show on your toolbar that looks like arcs coming from a point, and pointing at it will show the name of the connection and the word "Internet access" indicating you are online.

Apple macOS

Many Apple Mac computers can connect using a Wired or WiFi connection, though some MacBooks do not have an Ethernet port and rely on WiFi. Both will work.

1. Open the Apple Menu, and select System Preferences.
   

1. Select Network.
   

1. Make sure one of the networks on the left has a Green Dot next to it, and when highlighted the Status shows as Connected.
   

Android

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

1. Open Settings on your phone or tablet, and select Wi-Fi.
   

1. Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.
   

Apple iOS

Depending on your exact device (Smartphone or Tablet), and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Apple iOS devices and generations.

1. Open Settings, and select Wi-Fi.
   

1. Make sure one of the networks listed shows a Checkmark indicating it is connected.
   

12. Install the Harmony Express App on your Mobile Device

The Harmony Express app to program and control your Logitech Harmony Express remote system is available on most mobile devices.

Select your device below for details on setting up the app on your Operating System.

Android

1. Open the Play Store, then select the Search Bar at the top.
   

1. Type in Harmony Express, then select Harmony Express from the list.
   

1. Select Install.
   

1. Select Open to open the app.
   

Apple iOS

1. Open the App Store and select Search in the bottom right corner.
   

1. Type in Harmony Express, and select Get for Harmony Express in the list.
   

1. Select Get or Cloud Install for Harmony Express.
   

1. Select Install.
   

1. Select Open.
   

13. Setup Harmony Express app on Mobile Device

1. Open Harmony Express, and select Set up new Harmony Express.
   

1. The Harmony Express program requires special permissions to run on your device, select Continue.
   

1. Choose to Allow access by Harmony Express.
   

1. You will be asked to plug in and place the Blaster and mini-blaster, the hubs that come with your Harmony Express remote. Plug in and place both and select Continue.
   

1. You'll be asked to double-check you have the Blaster and mini-blaster in place. Select Continue.
   

1. Setup will locate both the Blaster and mini-blaster units. Follow the instructions on your mobile device to complete setup.
   

14. Check Network Connection

You will need a Wired or WiFi connection for your device setup to complete the next steps.

Select your Operating System below to find the quick way to make sure your device is online and ready.

Windows

Many Windows computers can connect using a Wired or WiFi connection, both will work.

Wired Connection

If you are using a wired connection, the icon will show on your toolbar that looks like a small screen next to an Ethernet cable, and pointing at it will show the name of the connection and the words "Internet access" indicating you are online.

WiFi Connection

If you are using a WiFi connection, the icon will show on your toolbar that looks like arcs coming from a point, and pointing at it will show the name of the connection and the word "Internet access" indicating you are online.

Apple macOS

Many Apple Mac computers can connect using a Wired or WiFi connection, though some MacBooks do not have an Ethernet port and rely on WiFi. Both will work.

1. Open the Apple Menu, and select System Preferences.
   

1. Select Network.
   

1. Make sure one of the networks on the left has a Green Dot next to it, and when highlighted the Status shows as Connected.
   

Android

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

1. Open Settings on your phone or tablet, and select Wi-Fi.
   

1. Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.
   

Apple iOS

Depending on your exact device (Smartphone or Tablet), and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Apple iOS devices and generations.

1. Open Settings, and select Wi-Fi.
   

1. Make sure one of the networks listed shows a Checkmark indicating it is connected.
   

15. Install the Logitech Remote Software 7 Program on your Computer

The Logitech Remote Software 7 program allows you to control your Logitech Harmony remote system is available on most computers.

Select your device below for details on setting up the app on your Operating System.

Windows

1. Open your preferred browser, and go to the MyHarmony Download page.
2. MyHarmony Download Page
3. Harmony Software (External)

1. Select Logitech Remote Software v7.x.
   

1. Select Software 7.x Windows.
   

1. Open the download once complete.
   

1. Windows will ask permission for the program to make changes, select Yes.
   

1. A welcome screen is shown, select Next.
   

1. You'll be asked what components you want to install, the default to install everything is fine, select Install.
   

1. You'll be asked for your language, and the default should be English. Select OK.
   

1. Another welcome screen is shown, select Next.
   

1. Carefully read the Software License Agreement. If you agree and are ready to continue, select YES, then select Next.
   

1. Once the install is complete, select Finish.
   

1. Certain Harmony remotes require an update to work properly. If you have a Harmony 900, 1000, or 1100 remote, connect your remote to your computer now, then select OK.
   

1. 
   
2. If you don't have a Harmony 900, 1000, or 1100 remote, you may simply select OK to continue and ignore this part of the setup.
3. 900

1. 1000

1. 1100

1. Connect your remote to your computer using the USB cable.
   

1. Select OK.
   

1. Wait 60 Seconds.
   

1. Disconnect your remote.
   

1. The Harmony Remote requires a specific version of the Remote Control USB driver. Windows comes with one, but it must be removed so the special one for the Harmony Remote can be installed. You'll be asked if you want to remove the driver, select Yes.
   

1. The new driver will be installed, then Windows will detect it and open the Installation Wizard. Select Next.
   

1. The install will go very quickly. When complete, select Finish.
   

1. The software and all its separate parts are now installed and ready to use. Select Finish.
   

Apple macOS

1. Open your preferred browser, and go to the MyHarmony Download page.
2. MyHarmony Download Page
3. Harmony Software (External)

1. Select Logitech Remote Software v7.x.
   

1. Select Software 7.x Mac.
   

1. Open the download once it completes.
   

1. Select the Logitech Remote Software package.
   

1. Because of the age of this software, the signing certificates have expired, but the software will still function. Select Continue.
   

1. On the welcome screen for the installer, select Continue.
   

1. Read the Software License Agreement carefully, then select Continue.
   

1. If you agree with the Software License Agreement and are ready to continue, select Agree.
   

1. The default installation location is fine for most people. Select Install.
   

1. Your Mac will ask your permission to allow the install. Enter your Mac's Password, then select Install Software.
   

1. Once the install is complete, select Close.
   

1. With the software installed, you do not need the installer package any longer. Select Move to Trash.
   

16. Setup Logitech Remote Software 7 on your Computer

1. Open Remote Software 7 and select Create New Account.
   

1. Certain models of the remote use a different version. A quick check is performed to make sure you don't have one of the remotes that uses a different version. Select No.
   

1. Create a Login ID, password and enter it twice. Create a security question and answer, in case you forget your password in the future. Carefully read the Terms of Use and Privacy policy, and place a check if you agree with them. Then, select Next.
   

1. Each remote will be different. From here, follow the instructions on your screen to complete setup of your remote with the software.