How to Install the Polar Flow App

Authored by: Tech Pro Team

1. Choose Platform

Your Polar Fitness Tracker can be setup using your smartphone, tablet or computer.

  • On your phone, this guide will help you make sure Bluetooth is enabled, the app is installed, and guide you through first-time setup.
  • On your computer, you'll be using the included USB cable, this guide will walk you through installing the application, and first-time setup.
Various Polar product offerings as well as mobile devices displaying the Polar Flow app.

2. Enable Bluetooth

  1. Swipe down on your screen (or up, if using a tablet) to access the menu.
  2. Hold down on the Bluetooth icon to bring up Bluetooth options.
Android pull down screen with Bluetooth icon highlighted. Screenshot.
  1. Ensure the Bluetooth switch is set to ON.
Android pull down screen with Bluetooth toggle highlighted. Screenshot.

3. Install App Android

  1. Launch the Play Store on your mobile device.
Google Play Store.
  1. Tap in the search box at the top of the screen.
Google Play Store with Search bar highlighted.
  1. Search for "polar flow" and tap on the found app.
Keyword highlighted in Google Play search.
  1. Tap Install and then Open to use it.
Install button highlighted in Play Store for found app.

4. App Get Started

  1. Launch the Polar Flow app and select Get Started.
Polar Flow app highlighting the get started button.

  1. Sign in with an existing Polar account or select Create Account to create a new Polar account to log into.
Polar Flow app's sign in screen.

  1. Once you are logged in, you will be prompted to add a device to the Polar Flow app. Ensure Bluetooth is turned ON on your mobile device, and make sure you are near your Polar device (within 10 feet).
Polar Flow app displaying on-screen instructions for pairing a device with the app.

  1. Once your mobile device has found your Polar device, follow the on-screen instructions to complete pairing your Polar device with your mobile device.
  2. You should now be at your main/home screen of the Polar Flow app. Congratulations! Your Polar device will now begin synchronizing with the Polar Flow app automatically when it is in range of your mobile device.
Polar Flow app main screen or dashboard.

5. Enable Bluetooth

  1. Open Settings on your phone or tablet.
Settings icon.
  1. Then tap Bluetooth.
iOS settings with Bluetooth selected.
  1. Make sure Bluetooth is set to On.
Bluetooth settings with Bluetooth switch in ON position.

6. Install App iOS

  1. Launch the App Store on your mobile device.
Apple App Store.
  1. Tap Search in the bottom right corner.
App Store Search Button.
  1. Search for "Polar Flow" and tap on the found app.
Keyword highlighted in App Store search.
  1. Tap Get and Install, then Open to use it.
Get button highlighted in App Store for found app.

7. Connect to PC using FlowSync

FlowSync software is offered by Polar as an alternative for those who would prefer to synchronize their fitness tracker's data to their web-based account instead of a mobile device. This is a manual synchronization process, meaning your device MUST be physically connected to a computer in order to perform a synchronization of your data. If you would prefer more of an automated process, please consider using the Polar Flow app on a mobile device.

  1. On your computer, visit:
  2. Select your type of computer to download and install the app.
Polar website offering the Polar Flow app download.
  1. Follow the posted instructions to install the software onto your computer.
Polar Flow app installation instructions. Screenshot.
  1. Launch the FlowSync software and follow the on-screen instructions to connect your Polar device.
Polar Flow app prompting the user to connect their device.
  1. The software will take you through the process of logging into the Polar web service through an existing account, or via creating a new account.
  2. You are now ready to connect your device to your computer and perform a sync whenever you would like using the FlowSync software.