How to Install the Xfinity My Account App
Authored by:
Support.com Tech Pro Team
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Introduction
- Install the Xfinity My Account app.
- Have your smart phone or tablet available.
- Have your Comcast username and password.
1 OS Choice
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
| Android Smartphone | iOS Smartphone |
|---|---|
| Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. | Apple is the only company that makes iOS smartphones. |
 |
 |
? What kind of phone or tablet do you have?
- Install the Xfinity My Account app.
- Have your smart phone or tablet available.
- Have your Comcast username and password.
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
| Android Smartphone | iOS Smartphone |
|---|---|
| Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. | Apple is the only company that makes iOS smartphones. |
|
|
- Launch the Play Store on your smartphone.
- Select the search bar at the top.
- Type in Xfinity My Account, then select Xfinity My Account from the list.
- Select Install.
Getting started with the Xfinity My Account app is very similar on both Android and iOS devices.
If You're Using an Android Device
- Open Xfinity My Account.
- A licence agreement will be displayed. Carefully read the linked licence, and when you fully understand and agree, select Agree.
- A series of welcome screens will be shown. Select Get Started.
- Enter your Comcast username and password, then select Sign In.
If You're Using an Apple iOS Device
- Open Xfinity My Account.
- Xfinity My Account will ask for permission to send notifications, select Allow.
- A series of welcome screens will be shown. Select Get Started.
- You'll be asked to use your Xfinity account to sign in. Select Continue.
- Enter your Comcast username and password, then select Sign In.
Features
Much like on the website, you'll be able to:
- Setup and make payments.
- Check your account balance.
- Change your username and password.
- Edit or change your television packages.
- Check on and change your orders and appointments.
- Open the App Store.
- Select Search in the bottom right corner.
- Type in Xfinity My Account, and select Xfinity My Account from the list.
- Select Get for Xfinity My Account.
