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How to Interpret the Lights on an ecobee Switch+

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

In This Guide
You'll Learn:
  • What the lights on your Ecobee Switch+ indicate.
Before We Begin:
  • Have your smartphone or tablet with the Ecobee app installed, in case you desire more detailed information.
Ecobee

1 Indicator Lights

There is a light bar at the top of your Ecobee Switch+ that changes, to indicate some basic information about the switch.

Listening & Active
Ecobee Switch+ Listening Light Blue
Your Switch+ is listening to you speak.
Thinking & Speaking
Ecobee Switch+ Thinking or Speaking Light Blue, Pulsing Darker Blue
Your Switch+ is thinking, or speaking to you.
Microphone Off
Ecobee Switch+ Microphone Off Red
Your Switch+ microphone is off, so it cannot hear you to respond. Use the Ecobee app on your smartphone or tablet to turn it back on if you wish.
Notification
Ecobee Switch+ Notification Yellow
Your Switch+ has a notification, and is trying to get your attention. Check the Ecobee app on your smartphone or tablet to see the message.
Pairing
Ecobee Switch+ Pairing Amber
If solid, your Switch+ is ready to pair to a new device.

If flashing, your Switch+ is actively pairing to a device.

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In This Guide
You'll Learn:
  • What the lights on your Ecobee Switch+ indicate.
Before We Begin:
  • Have your smartphone or tablet with the Ecobee app installed, in case you desire more detailed information.
Ecobee

There is a light bar at the top of your Ecobee Switch+ that changes, to indicate some basic information about the switch.

Listening & Active
Ecobee Switch+ Listening Light Blue
Your Switch+ is listening to you speak.
Thinking & Speaking
Ecobee Switch+ Thinking or Speaking Light Blue, Pulsing Darker Blue
Your Switch+ is thinking, or speaking to you.
Microphone Off
Ecobee Switch+ Microphone Off Red
Your Switch+ microphone is off, so it cannot hear you to respond. Use the Ecobee app on your smartphone or tablet to turn it back on if you wish.
Notification
Ecobee Switch+ Notification Yellow
Your Switch+ has a notification, and is trying to get your attention. Check the Ecobee app on your smartphone or tablet to see the message.
Pairing
Ecobee Switch+ Pairing Amber
If solid, your Switch+ is ready to pair to a new device.

If flashing, your Switch+ is actively pairing to a device.
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