How to Manage Profiles on a Fitbit Versa Smart Watch

Authored by: Support.com Tech Pro Team

1. Introduction

Personalize your Fitbit profile and control the information you share with your friends. You can use both the Fitbit App and the online website to edit your profile information.

Tools You'll Need:

  • A paperclip
  • iPhone charging cable
  • Access to a computer with iTunes installed
  • Any other non-consumable tools needed
  • Comment out tools section if no tools are necessary

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Supplies You'll Need:

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Before You Begin:

You must have the Fitbit App already installed.

Fitbit Versa Smart Watch

2. Change Your Fitbit Profile Display Name

Your display name is the name your friends see when they look at your Fitbit profile, when you send them a message, or in other interactions in the Friends section of the Fitbit app or fitbit.com dashboard, such as challenges. In the Fitbit app, you can also choose a user name that your friends will see instead your real name.

You can only change your name or user name once every 60 days, and you can only set your user name with the Fitbit app. Contact customer support to change your name if there's a typo or you didn't authorize a name change. 

Edit your display name on the Fitbit App

  1. Launch Fitbit.
Fitbit app icon
  1. Tap the Today tab.
Today tab icon
  1. Tap your Profile Picture.
Your profile account picture
  1. Tap your name.
Your display name
  1. Tap Personal.
Your personal name
  1. Tap Display Name.
Display Name
  1. Under Edit Names, tap the name or user name you want to change and enter your changes.
Editing names
  1. Tap Save.
Save button

Edit your display name on Fitbit.com

  1. Open your browser, type in https://accounts.fitbit.com/login and press Enter or Return.
Chrome browser with the fitbit address
  1. Click the Settings cog.
Settings for the fitbit website
  1.  
  2. Click Settings.
The settings option
  1.  
  2. Under Name, change your name.
The name selection
  1. Click Submit.
The submit button
      

3. Control Who Sees Personal Info like Birthday, Height, Weight on Fitbit

Control who sees your personal information. When you first create your Fitbit account your birthday, height, and weight are private but you can show it to others if you want.

Edit privacy settings on the Fitbit App

  1. Launch Fitbit.
Fitbit app icon
  1. Tap the Today tab.
Today tab icon
  1. Tap your Profile Picture.
Your profile account picture

  1. Tap your name.
Your display name
  1. Tap Personal.
Your personal name
  1. Tap About Me.
About me section
  1. Write a brief bio or add any other information you want to share with Fitbit users on your profile.
Biographical area for you to type
  1. Tap Save.
Save button

Edit your About Me on Fitbit.com

  1. Open your browser, type in https://accounts.fitbit.com/login and press Enter or Return.
Chrome browser with the fitbit address
  1.   
  2. Click the Settings cog.
Settings for the fitbit website
  1.  
  2. Click Settings.
The settings option
  1.  
  2. Under About me, write a brief bio or add any other information you want to share with Fitbit users on your profile.
About me section
  1. Click Submit.
The submit button
      

4. Change the Email Address Tied to Your Fitbit Account

Change or update the email associated with your Fitbit account.

Change Your Email using the Fitbit App

  1. Launch Fitbit.
Fitbit app icon
  1. Tap the Today tab.
Today tab icon
  1. Tap your Profile Picture.
Your profile account picture
  1. Under Privacy and Security, tap Security and Login.
Security and log in menu
  1. Tap Change Email.
Changing email
  1. In the New Email and Confirm New Email boxes, enter your preferred email address.
New email section
  1. In the Confirm Password box, type your Fitbit account password.
Password field
  1. Tap Change and follow the on-screen instructions.
Change button
  1. In the email you receive, click Verify your Email to complete the update.

Change Your Email using the Fitbit Website   

  1. Open your browser, type in https://accounts.fitbit.com/login and press Enter or Return.
Chrome browser with the fitbit address
  1.   
  2. Click the Settings cog.
Settings for the fitbit website
  1.  
  2. Click Settings.
The settings option
  1.  
  2. Next to your current email address, click Change Email Address.
Changing your email address
  1. In the New Email and Confirm New Email boxes, enter your preferred email address.
New email section
  1. In the Confirm Password box, type your Fitbit account password.
Password field
  1. Tap Change and follow the on-screen instructions.
Change button
  1. In the email you receive, click Verify your Email to complete the update.
  2.   

5. Add or Change Your Profile Photo for Fitbit

Change Your Profile Picture using the Fitbit App

  1. Launch Fitbit.
Fitbit app icon
  1. Tap the Today tab.
Today tab icon
  1. Tap your Profile Picture.
Your profile account picture

  1. Tap your name.
Your display name
  1. Tap the Camera Icon.
Camera icon
  1. Take a new photo or choose an existing photo.
  2. Tap Save.
Save button

Change Your Profile Picture on Fitbit.com   

  1. Open your browser, type in https://accounts.fitbit.com/login and press Enter or Return.
Chrome browser with the fitbit address
  1.   
  2. Click your profile picture.
Profile picture icon
  1. Click Camera Icon.
Change photo icon
  1. Click Change Profile Picture.
Changing profile picture
  1. Choose a new photo by browsing what Fitbit already has or Uploading a new one.
Upload photo option
      

6. Let Your Friends See Your Average Step Count on Fitbit

All Fitbit users can see your average daily step count unless you choose to let just your friends it.

Adjust your Average Step Count settings on the Fitbit App

  1. Launch Fitbit.
Fitbit app icon
  1. Tap the Today tab.
Today tab icon
  1. Tap your Profile Picture.
Your profile account picture
  1. Under Privacy and Security, tap Privacy.
Privacy tile
  1. Under Statistics tap Average Daily Step Count.
Average daily step count
  1. Adjust who can see your step count.
Adjusting average daily step count
  1. Tap Save.
Save button
     

Adjust your Average Step Count settings on Fitbit.com

  1. Open your browser, type in https://accounts.fitbit.com/login and press Enter or Return.
Chrome browser with the fitbit address
  1.   
  2. Click the Settings cog.
Settings for the fitbit website
  1.  
  2. Click Settings.
The settings option
  1.  
  2. Click Privacy.
Privacy section
  1. Under Statistics, navigate to Average Daily Step Count.
Average Daily step count
  1. Click the arrow to adjust who can see your step count.
Adjusted step count

7. Share Your Fitbit's Location

Share where you live with your Fitbit friends or all Fitbit users.

Share your location on the Fitbit App

  1. Launch Fitbit.
Fitbit app icon
  1. Tap the Today tab.
Today tab icon
  1. Tap your Profile Picture.
Your profile account picture
  1. Tap your name.
Your display name
  1. Tap Personal.
Your personal name
  1. Tap Location.
Location tile
  1. Tap Country.
Country tile
  1. Choose your country, and tap Done.
Done button
  1. If you live in the United States, after you choose your country, you can also add your city and state. Under Location Detail, tap Edit Location Details and then type your city.
Editing details
  1. Tap Save.
Save button

Share your location on Fitbit.com

  1. Open your browser, type in https://accounts.fitbit.com/login and press Enter or Return.
Chrome browser with the fitbit address
  1.   
  2. Click the Settings cog.
Settings for the fitbit website
  1.  
  2. Click Settings.
The settings option
  1.  
  2. Under Country, choose your country.
Selecting your country
  1. If you live in the United States you can also add your city and state. Under State, select your state and under City, type your city.
  2. Click Submit.
The submit button

8. Remove or Block Friends on Fitbit

You can only block friends in the Fitbit app. 

Remove or Block friends on the Fitbit App

  1. Launch Fitbit.
Fitbit app icon
  1. Tap the Today tab.
Today tab icon
  1. Tap your Profile Picture.
Your profile account picture
  1. Tap your name.
Your display name
  1. Scroll down to your friend's list.
Empty friend's list
  1. Tap the friend you want to delete or block.
  2. On their profile, tap the three dot menu.
  3. Tap remove friend or block user.
  4.  

Delete Friends on Fitbit.com

  1. Open your browser, type in https://accounts.fitbit.com/login and press Enter or Return.
Chrome browser with the fitbit address
  1.   
  2. Click your profile picture.
Profile picture icon
  1. Navigate to your friend's list.
Friend's list
  1. Click the friend you want to delete.
  2. Hover over the teal Friends button. The button turns pink and an X appears. 
  3. Click the X to confirm that you want to remove the friend. They will no longer appear on your friends list and won't have access to your shared information.