Able to be used every 24 hours, X1 Systrem Refresh is a multi-check, self-help tool that can fix most common account and TV Box issues. Performing a System Refresh will interrupt all X1 TV Boxes and recordings in your home for about 10 minutes. However, the tool will not delete any preferences, settings or recordings.
If there is an Xfinity TV outage in your area, System Refresh will be unavailable until the outage is resolved. If the outage hasn't impacted your TV service, you can try to resolve your issue by restarting your TV Box.
Tools You'll Need:
A paperclip
iPhone charging cable
Access to a computer with iTunes installed
Any other non-consumable tools needed
Comment out tools section if no tools are necessary
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Supplies You'll Need:
Zip ties
Any other consumable supplies
Comment out supplies section if no supplies are necessary
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Before You Begin:
You must have access to a computer with iTunes installed.
You must have that thing for the other thing so you can do the thing.