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How to Repair an Android Phone Screen

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

While your smartphone is pretty robust and hard to damage, sometimes damage does happen and we need to get it repaired.

Some potential damage can be resolved easily but others require expert repair.

Phones with broken screens.

? What issues are you having with your device screen?

  1. Screen is dim
  2. My screen is black or blank
  3. My device screen is unresponsive
  4. Icons are too big
  5. My screen is cracked or broken

We're here to help!

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While your smartphone is pretty robust and hard to damage, sometimes damage does happen and we need to get it repaired.

Some potential damage can be resolved easily but others require expert repair.

Phones with broken screens.

  1. Open Settings on your phone or tablet.
    Android Settings.
  2. Select Display.
    Settings with Display highlighted.
  3. Select Brightness Level.
    Display settings with Brightness level highlighted.
  4. Use the slider to increase or decrease the brightness of your display.
    Brightness slider.

Plug your phone in to charge, and allow it to charge for at least 30 minutes.

Phone near charger.

Plug your phone in to charge, and allow it to charge for at least 30 minutes.

Phone near charger.

  1. Hold down the power button on your Android device.

    Depending on the manufacturer and model of Android device you have, the location of the power button will vary.

  2. A prompt will appear on-screen. Select Restart.
    Power prompt with Restart highlighted.
If the menu does not pop up, continue to hold the power button, and your Android device will shut off.
  • If you had to shut down your Android device, wait 30 seconds before turning your device back on.

Sometimes, your icons can appear extremely large. This is the magnification feature of Android.
Magnified screen.

Zoom Out

  1. To zoom out, tap 3 times, fast, anywhere on the screen.
  2. If that does not work, use the volume up and down buttons to see if those are set as zoom.

If you wish to disable the Magnification feature, continue below. Otherwise, it is safe to leave on and use.

Disable Magnification

  1. Open Settings on your phone or tablet.
    Android Settings.
  2. Scroll down, then select Accessibility.
    Settings with Accessibility highlighted.
  3. Select Magnification.
    Accessibility with Magnification highlighted.
  4. Set Magnification to Off.
    Magnification with toggle highlighted.
  5. Select the back arrow in the top corner.
    Magnification with back arrow highlighted.
  6. Select Magnification gesture.
    Accessibility with Magnification gesture highlighted.
  7. Set Magnification gesture to off.
    Magnification gesture with toggle highlighted.
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