How to Reset a Google Wifi Mesh Wi-Fi System
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Introduction
Before You Begin:
Google WifiIt is recommended you have the Google Wifi app installed and setup on your smartphone or tablet to perform the reset.
1 Factory Reset Google Wifi
It is recommended to use the Google Wifi app to perform a factory reset. It will not only reset the hardware, but remove all the saved information from the Google account you used to set it up.
However, if you no longer have access to the Google account, just resetting the hardware directly will work; instructions to do so are at the bottom.
Factory Reset Using the Google Wifi App
- Open the Google Wifi app, and select the Shortcuts and Settings tab.
- Select Network & General.
- Select Wifi points.
- Select Factory reset.
- A quick reminder that it will take a few minutes, and that your Wifi access will be interrupted is shown, select Factory Reset.
- A final reminder is shown, select OK to begin the reset.
- The factory reset process will take a few moments to start and may take up to ten minutes to finish. Eventually, you'll see a message stating that the reset is complete, select Done.
Factory Reset the Hardware Directly
Resetting the hardware will remove any settings or personal information from the hardware, but there's a lot of connection information and settings stored on your Google account that will not be removed.
The connection information will automatically be deleted from your Google account after six months.
The connection information will automatically be deleted from your Google account after six months.
- Remove all cables from your Google Wifi point.
- Push and hold the reset button on the device.
- While still holding the reset button, plug in the power cable.
- Continue to hold the reset button till the ring around the outside starts flashing blue.
- When the ring around the outside of the device starts pulsing blue, you may release the reset button.
- It will take seven to ten minutes to complete reset, the ring will turn amber when it has finished resetting.
Was this content helpful?
YesNoBefore You Begin:
Google WifiIt is recommended you have the Google Wifi app installed and setup on your smartphone or tablet to perform the reset.
It is recommended to use the Google Wifi app to perform a factory reset. It will not only reset the hardware, but remove all the saved information from the Google account you used to set it up.
However, if you no longer have access to the Google account, just resetting the hardware directly will work; instructions to do so are at the bottom.
Factory Reset Using the Google Wifi App
- Open the Google Wifi app, and select the Shortcuts and Settings tab.
- Select Network & General.
- Select Wifi points.
- Select Factory reset.
- A quick reminder that it will take a few minutes, and that your Wifi access will be interrupted is shown, select Factory Reset.
- A final reminder is shown, select OK to begin the reset.
- The factory reset process will take a few moments to start and may take up to ten minutes to finish. Eventually, you'll see a message stating that the reset is complete, select Done.
Factory Reset the Hardware Directly
Resetting the hardware will remove any settings or personal information from the hardware, but there's a lot of connection information and settings stored on your Google account that will not be removed.
The connection information will automatically be deleted from your Google account after six months.
The connection information will automatically be deleted from your Google account after six months.
- Remove all cables from your Google Wifi point.
- Push and hold the reset button on the device.
- While still holding the reset button, plug in the power cable.
- Continue to hold the reset button till the ring around the outside starts flashing blue.
- When the ring around the outside of the device starts pulsing blue, you may release the reset button.
- It will take seven to ten minutes to complete reset, the ring will turn amber when it has finished resetting.