Authored by: Support.com Tech Pro Team
The Google Wifi mesh router is a quick and easy way to get your whole home online. Factory resetting allows you to safely sell or give away the router without exposing your personal information. Or, if you've forgotten your setup information, including the information to access the router's setup, a factory reset can allow you to start over and regain control of your network. This guide will show you two ways to perform a factory reset on your equipment.
Before You Begin:
Google Wifi
It is recommended you have the Google Wifi app installed and setup on your smartphone or tablet to perform the reset.
It is recommended to use the Google Wifi app to perform a factory reset. It will not only reset the hardware, but remove all the saved information from the Google account you used to set it up.
However, if you no longer have access to the Google account, just resetting the hardware directly will work; instructions to do so are at the bottom.
Factory Reset Using the Google Wifi App
Factory Reset the Hardware Directly
Resetting the hardware will remove any settings or personal information from the hardware, but there's a lot of connection information and settings stored on your Google account that will not be removed.
The connection information will automatically be deleted from your Google account after six months.