How to Set the Date and Time on an ecobee Thermostat

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn:

• How to go about making changes to the date and time settings on your ecobee Smart Thermostat.

Before We Begin:

• Your ecobee thermostat should be installed.

2. Verify Basic Setup has Been Completed

In order to proceed with this guide successfully, your ecobee Smart Thermostat must be fully installed and functioning properly.

3. Manage Date and Time Settings

How Do Date & Time Settings Work on My ecobee Smart Thermostat?Your ecobee Smart Thermostat's date and time settings were automatically configured when your thermostat was installed and set up for the first time. During the initial registration process, you will be asked to select the country/region in which you reside. This information allows your Smart Thermostat to use its internet connection to determine the date and time settings for the particular country/region you've selected. For this reason, there are no manual date and time adjustments needed or offered on your ecobee Smart Thermostat.

What Changes to Date & Time Settings Can I Make?

The date and time settings that your ecobee Smart Thermostat use are automatically set via the internet. As such, there are a limited set of date and time options available to you. These include:

• Time Format: Choose to display the time in a 12 hour or 24 hour format.
• Country/Region: Specify the country/region where you reside, so your ecobee device can determine the proper date & time via the internet.

Because date and time settings are tied to your ecobee account, the settings you will have access to will depend on where you are attempting to make changes from:

From the Thermostat

1. Select the Main Menu.
   

1. Select Settings.
   

1. Select Date & Time.
   

1. From here, you will be able to make changes to Time Format.
   

1. 
   
2. Time format allows you to display the time in either 24 hour (military time) or 12 hour time (AM/PM) formats.

From the ecobee Web Portal

1. Open your browser, type in ecobee.com and press Enter or Return.
   

1. Click the Login button located in the top right corner of the screen.
   

1. Enter the username and password for your ecobee account, then click Sign In.
   

1. Click Settings.
   

1. Select Time.
   

1. From here, you will be able to make changes to the following:
   
2. Time Format
3. Choose to display the time in either 24 hour (military time) or 12 hour time (AM/PM) formats.
4. Country and Region
5. Your ecobee Smart Thermostat will automatically determine the correct date and time via the internet based on the country and region you've selected.

If you notice that the time on your ecobee thermostat is incorrect due to Daylight Savings Time, this cannot be manually adjusted via the thermostat or via the ecobee web portal. At this time, ecobee is urging users who have this type of issue reach out to their support team for further assistance.

4. How to Set Up Your ecobee Smart Thermostat

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