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How to Set Up a DJI Phantom 4 Pro Drone

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Support.com Tech Pro Team
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Introduction

The DJI Phantom 4 is an easy to use flying camera powered by the worlds most advanced artificial intelligence technology for limitless exploration and adventure. All you have to do is direct it where to go and tell it what to do. This guide will assist you with the basic setup of the drone and will cover the following:

  • Charging the batteries for your drone and remote control
  • Installing the companion app onto your mobile device
  • Connecting the remote control to your mobile device
  • Activating the drone and updating the firmware to the latest version

1 Safety First

As with all Drone flying, please keep the following in mind:

  • Make sure you are properly registered with the Federal Aviation Administration, or qualify to fly without registration.
  • Make sure you have permission to fly from the person or group that owns the land you'll be over.
  • Make sure you are in-touch with the control tower before flying near an airport.
  • Make sure there's no obstructions, such as power lines or trees, above your flight area that could cause problems.
  • Make sure there's no one below your flight area that could be hurt.
  • Make sure you are not near government infrastructure or other sensitive properties.
  • Make sure the weather is safe to fly in.
  • Make sure you keep your drone in your sight at all times, and get help from an observer if necessary.
For more detailed information, please visit:
http://knowbeforeyoufly.org/

2 Charge Batteries

  1. Plug the charger into a power outlet.
    DJI Phantom 4 charger.
  2. Plug the remote control charging cable into the right side of the remote control.
    Charging cable connected to remote control.
  3. Plug the battery charging cable into the battery.
    Charging cable connected to battery.
  4. If you have more than one battery, plug them all into the charging hub.
    Drone batteries plugged into charging hub.
  5. You will see the battery indicator lights on the remote control and batteries scrolling until they will turn off meaning they are fully charged.
    Battery and remote control lights showing charging progress.

3 OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone iOS Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Apple is the only company that makes iOS smartphones.
Example Android home screen. Example iOS home screen.

? What type of mobile device do you have?

  1. Android
  2. iOS

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The DJI Phantom 4 is an easy to use flying camera powered by the worlds most advanced artificial intelligence technology for limitless exploration and adventure. All you have to do is direct it where to go and tell it what to do. This guide will assist you with the basic setup of the drone and will cover the following:

  • Charging the batteries for your drone and remote control
  • Installing the companion app onto your mobile device
  • Connecting the remote control to your mobile device
  • Activating the drone and updating the firmware to the latest version

As with all Drone flying, please keep the following in mind:

  • Make sure you are properly registered with the Federal Aviation Administration, or qualify to fly without registration.
  • Make sure you have permission to fly from the person or group that owns the land you'll be over.
  • Make sure you are in-touch with the control tower before flying near an airport.
  • Make sure there's no obstructions, such as power lines or trees, above your flight area that could cause problems.
  • Make sure there's no one below your flight area that could be hurt.
  • Make sure you are not near government infrastructure or other sensitive properties.
  • Make sure the weather is safe to fly in.
  • Make sure you keep your drone in your sight at all times, and get help from an observer if necessary.
For more detailed information, please visit:
http://knowbeforeyoufly.org/
  1. Plug the charger into a power outlet.
    DJI Phantom 4 charger.
  2. Plug the remote control charging cable into the right side of the remote control.
    Charging cable connected to remote control.
  3. Plug the battery charging cable into the battery.
    Charging cable connected to battery.
  4. If you have more than one battery, plug them all into the charging hub.
    Drone batteries plugged into charging hub.
  5. You will see the battery indicator lights on the remote control and batteries scrolling until they will turn off meaning they are fully charged.
    Battery and remote control lights showing charging progress.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone iOS Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Apple is the only company that makes iOS smartphones.
Example Android home screen. Example iOS home screen.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

To check if your Android mobile device is connected to Wi-Fi:

  1. Open Settings on your phone or tablet.
    Android Settings.
  2. Select Wi-Fi.
    Settings with Wi-Fi highlighted.
  3. Make sure Wi-Fi is turned On, then select the Wi-Fi network that says Connected under it.
    Wi-Fi settings with Wi-Fi On switch and connected network highlighted.
  4. Here, you'll see the basics of your Wi-Fi connection, with the Wi-Fi network name at the top, and other information such as Signal Strength, Link Speed and the Frequency you're connected at and the Security type of the network.
    Wi-Fi Properties.

More Details

  1. To see more information about your connection, select Cancel.
  2. Select the Settings gear in the top right corner.
    Wi-Fi Settings with settings gear highlighted.
  3. Here, you'll see a variety of information related to your connection at the bottom, such as the MAC (Media Access Control) address and IP addresses your Android device has been given.
    Configure Wi-Fi with MAC and IP address info highlighted.
  1. Launch the Play Store app on your Android device.
    Play Store.
  2. Tap in the search box at the top of the screen.
    Search bar highlighted in Google Play store.
  3. Search for "DJI GO 4" and tap on the found app.
    DJI GO 4 App found in Google Play store.
  4. Tap Install and then Open to use it.
  1. Launch the DJ GO 4 app on your mobile device.
    DJI GO 4.
  2. Read through the Terms of Use and Privacy Agreement then tap I Agree when you're ready to continue.
    I Agree button highlighted on agreement acceptance screen.
  3. Choose whether you want to Join or Not Consider the DJI Product Improvement Plan.
    Choices highlighted for Product Improvement Plan.
  4. Choose how you want to login to the app:
    • If you want to use a new DJI account or don't have one, choose Sign Up and fill in your new account information.
    • If you want to use an existing DJI account, choose Sign In and fill in your login information.
    Sign Up and Sign In buttons highlighted in mobile app.
  1. Unfold the mobile device holder.
    Mobile device holder on remote control being unfolded.
  2. Press the release button (1) on the holder and extend the clamp (2). If you're using a smartphone, unfold the supporting arms (3) as well.
    Release button highlighted and arrows showing how to extend holder and unfold supporting arms.
  3. Place your mobile device into the holder and secure it by pressing down the clamp.
    Arrow showing  closing of the holder clamp.
  4. Plug the small end of the provided USB cable into your mobile device.
    USB cable being plugged into mobile device.
  5. Then plug the other end of the same cable into the USB port on the rear of the remote control.
    USB port highlighted on rear of remote control.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

  1. Press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.
    Power button highlighted on remote control.

On the Drone

  1. Make sure the gimbal cover is removed so the gimbal can move freely during the warm-up process.
    Gimbal cover being removed from drone.
  2. Press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.
    Power button highlighted on back of drone.

Depending on which DJI drone you have, the connected device may show a different name and image. However, the following procedure is the same for all DJI drones.

  1. The DJI GO 4 app will prompt you to activate your drone. Tap Next to proceed.
    Next button highlighted activation prompt.
  2. Type in a Name (1) for your drone, then tap Continue (2).
    Name entry field and Continue option highlighted in activation step.
  3. Choose a control mode for the remote. Tap each Mode (1) to see it's layout below, then tap Continue (2) when you're set.
    Control modes and Continue option highlighted in activation step.
  4. Choose your preferred Measurement System (1) then tap Continue (2).
    Measurement system choices and Continue option highlighted in activation step.
  5. If this is your first time flying a drone, it's recommended you leave Beginner Mode (1) turned on, otherwise you can turn it off. Tap Continue (2) to proceed.
    Beginner Mode toggle switch and Continue option highlighted in activation step.
  6. The email address (1) used for your account will be filled in automatically. Confirm it and tap Activate (2).
    Email entry field and Activate button highlighted in activation step.
  7. You'll be shown a confirmation screen once your drone is activated.
    Drone activation confirmation screen.

Depending on which DJI drone you have, the connected device may show a different name and image. However, the following procedure is the same for all DJI drones.

  1. The DJI GO 4 app will notify you if there is a new firmware update available for your drone. Tap the notification in red.
    New firmware update available notification highlighted in mobile app.
  2. Tap Download Now to initiate the update.
    Download Now highlighted in mobile app.
  3. Wait for the process to complete.

    Do not turn off the drone and remote control or exit the mobile app during the update.

    Firmware update in progress.
  4. Once the update is completed you will be asked to restart the drone. We will do that next. Tap OK for now.
    OK highlighted on update complete prompt.
  5. The app will notify you the update was completed.
    Update completed notification in mobile app.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

  1. To turn off the remote control, press and release the power button then press it again quickly and hold it until the lights turn off.
    Power button highlighted on remote control.
  2. To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

On the Drone

  1. To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
    Power button highlighted on back of drone.
  2. To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

Depending on which DJI drone you have, the connected device may show a different name and images. However, the following procedure is the same for all DJI drones.

  1. The DJI GO 4 app will notify you if there is a new firmware update available for your remote control. Tap the notification in red.
    New firmware update available notification highlighted in mobile app.
  2. Tap Download Now to initiate the update.
    Download Now highlighted in mobile app.
  3. Wait for the process to complete.

    Do not turn off the drone and remote control or exit the mobile app during the update.

    Firmware update in progress.
  4. Once the update is completed you will be asked to restart the drone. We will do that next. Tap OK for now.
    OK highlighted on update complete prompt.
  5. The app will notify you the update was completed.
    Update completed notification in mobile app.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

  1. To turn off the remote control, press and release the power button then press it again quickly and hold it until the lights turn off.
    Power button highlighted on remote control.
  2. To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

On the Drone

  1. To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
    Power button highlighted on back of drone.
  2. To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

To reseat or replace the battery you have to perform the same steps:

  1. Notice the buckles on the upper and lower sides of the battery.
    Buckles highlighted on DJI Phantom 4 battery.
  2. Place the back of your hands against the arms of the drone, to use them as leverage, and your index fingers and thumbs on the buckles.
    Placement of hands shown for easy battery removal procedure.
  3. Squeeze the buckles and pull the battery towards you.
    Pulling the battery out of the drone.
  4. Wait 10 seconds.
  5. Slide in the same or replacement battery with the power button on the right side.
    Sliding in battery into drone.
  6. Grab the arms of the drone with your fingers for leverage and push the battery with your thumbs downward and to the right until you hear a click.
    Battery locking direction pointed out.
  1. Make sure the gimbal cover is removed so the gimbal can move freely during the warm-up process.
    Gimbal cover being removed from drone.
  2. Press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.
    Power button highlighted on back of drone.

The drone is powered by an intelligent battery which updates together with the drone. If you have any extra batteries, you will need to insert them one by one into the drone and check if they need to be updated to be compatible with the drone.

Depending on which DJI drone you have, the connected device may show a different name and image. However, the following procedure is the same for all DJI drones.

  1. Replace the drone's battery.
  2. The DJI GO 4 app will be notify you if the battery's firmware is incompatible with the drone's firmware and needs to be updated. Slide the switch to the right side to initiate the update.
    Slider highlighted and sliding direction pointed out.
  3. The app will notify you the update is in progress.

    Do not turn off the drone and remote control or exit the mobile app during the update.

    Update in progress.
  4. Then it will notify you the update was completed.
    Update completed.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

  1. To turn off the remote control, press and release the power button then press it again quickly and hold it until the lights turn off.
    Power button highlighted on remote control.
  2. To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

On the Drone

  1. To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
    Power button highlighted on back of drone.
  2. To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

  1. From the main screen of your Android device, tap on the Apps button.
    Home screen with Apps button highlighted.
  2. Then look for and tap on Settings.
    Apps page with Settings icon highlighted.
  3. Go to Wi-Fi.
    Settings page with Wi-Fi highlighted.
  4. Make sure the Wi-Fi feature is enabled by flipping the On / Off switch to the On position then wait for the network list to populate and tap on the Wi-Fi network that you want to connect to.
    Wi-Fi settings with toggle highlighted with arrow pointing to toggle and list of available networks.
  5. Your Android device will automatically connect to the network if there is no security enabled, or you have connected to it in the past. The Wi-Fi network name will show Connected underneath and the Wi-Fi symbol will fill up in the top right corner of the screen.
    Wi-Fi settings page with arrows pointing to connected Wi-Fi network and Wi-Fi symbol in the status bar.
  6. If the Wi-Fi network requires a password, then you will see a small padlock next to the Wi-Fi symbol, which also means the connection is secure. Tapping on a secured Wi-Fi networks name will prompt you to enter the password. Passwords are always case sensitive. Type it in using the on screen keyboard then tap Connect.
    Secure and unsecure Wi-Fi symbols shown.
    Wi-Fi settings page with arrow pointing to field to type in your security key and another arrow pointing to Connect.
  7. If the Wi-Fi network you are trying to connect to is hidden, then tap the More option which looks like three dots positioned vertically, on the top right corner of the screen, then tap Add network.
    Wi-Fi settings page with arrow pointing to the Menu icon.
    Wi-Fi settings page with Menu open and Add Network is highlighted.
  8. Enter the Wi-Fi networks name using the on screen keyboard and tap Save if no password is required to connect. If a password is needed to connect to the Wi-Fi network then tap on Security and select the security type. Type in the password, then tap Save.
    Wi-Fi settings page with arrow pointing to a manually typed network name and another arrow pointing to the security type dialog box.
    Wi-Fi settings page with an arrow pointing to the security key typed in and another arrow pointing to save.

At this point your Android device should be connected to Wi-Fi.

As an alternate way you can also try the following method:

  1. Swipe downwards from the top side of the screen.
    Home scree with arrow indicating to swipe your finger down from top of the screen.
  2. Look for the Wi-Fi symbol in the drop down menu and tap on the word below it. If you're not connected to any network, it will say Wi-Fi. If you're already connected to a network, it will show its name.
    Quick Menu options with Wi-Fi highlighted.
  3. Make sure the Wi-Fi feature is enabled by flipping the On / Off switch to the On position then wait for the network list to populate and tap on the Wi-Fi network that you want to connect to.
    Wi-Fi quick settings with arrow pointing to highlighted toggle and another arrow pointing to the list of available wifi networks.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

To check if your iOS mobile device is connected to Wi-Fi:

  1. From the main screen of your device, look for and open Settings.
    iOS Settings icon.
  2. With Settings open, look for the Wi-Fi field. This field will display the current Wi-Fi status on the right hand side:
    • Off - the Wi-Fi antenna is currently disabled.
    • Not Connected - Wi-Fi is turned on, but your device is not currently connected to a network.
    • Wi-Fi network name - Wi-Fi is turned on, and the network name displayed is the network your device is currently connected to.
      iOS Settings menu with Wi-Fi highlighted.
  3. You can also tap on the Wi-Fi field and make sure the Wi-Fi switch is in the On position. The switch should be green in color and will display the network that you are currently connected to directly beneath it with a check mark to the left.
    iOS Wi-Fi menu highlighting the Wi-Fi switch and the currently connected network.
  1. Launch the App Store.
    Apple App Store.
  2. Tap Search in the bottom right corner.
    App Store Search Button.
  3. Type "DJI GO 4" in the search bar at the top. The app will show up below.
    Keyword and Get option highlighted for searched app.
  4. Tap Get and Install, then Open to use it.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

  1. From the main screen of your device, look for and open Settings.
    Home screen with setting icon highlighted.
  2. After that, go to Wi-Fi. You will see that this option also shows one of three statuses to the right:
    • Off - the Wi-Fi feature is disabled
    • Not Connected - there is no Wi-Fi connection establishe
    • the Wi-Fi connections name - there is a Wi-Fi connection already established.
    iPhone settings screen with the Wi-Fi option highlighted.
  3. Make sure that the Wi-Fi feature is enabled by flipping the On/Off switch to the green position. Locate and tap the Wi-Fi networks name that you wish to connect to from the list.
    iPhone Wi-Fi menu with the switch set to the on position and a list of available networks underneath.
  4. Your iOS device will automatically connect to the network if there is no security enabled, or you have connected to it in the past. The checkmark and Wi-Fi symbol indicate you are connected.
    iPhone Wi-Fi menu highlighting the Wi-Fi connection icon across the top and a check mark to the left of the Wi-Fi network name the device is currently connected to.
  5. If the Wi-Fi network requires a password, then you will see a small padlock to the right of its name, which also means the connection is secure.
    iPhone Wi-Fi menu highlighting the small padlock to the right of each Wi-Fi network name.
  6. Tapping on a secured Wi-Fi networks name will prompt you to enter the password. Passwords are always case sensitive. Type it in using the on screen keyboard then tap Join on the bottom right corner. If tapping it does nothing, then it means the password you typed in is too short.
    iPhone prompting the user to enter their Wi-Fi password.
  7. If the Wi-Fi network you are trying to connect to is hidden, then tap the Other... option.
    iPhone Wi-Fi menu highlighting the Other option.
  8. Enter the Wi-Fi networks name using the on screen keyboard and tap Join at the bottom right if no password is required to connect. If a password is needed to connect to the Wi-Fi network then tap on Security.
    iPhone other network menu where the user is being prompted to enter their Wi-Fi network name and select a security type.
  9. Choose the type of security the Wi-Fi network has by tapping on it.
    iPhone security menu displaying all selectable security types for your Wi-Fi network.
  10. Finally, type in the required Wi-Fi password and tap Join at the bottom right corner to connect.
    iPhone other network menu displaying the user being prompted to type in their Wi-Fi network password.

At this point your iOS device should be connected to Wi-Fi.