How to Set Up a Eufy Genie
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Support.com Tech Pro Team
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Introduction
Before You Begin:
You need to install the app first
1 Power Up the Genie
- Plug the provided power supply into the Eufy Genie and an electrical outlet.
- Wait for the ring light atop of the device to turn orange.
2 Add the Genie to the App
- Open the EufyHome app on your phone or tablet.
- Tap the plus sign in the top right.
- Select Eufy Genie from the device list.
- Select your preferred language and tap Next.
- With the Eufy Genie powered on and the ring light atop of it turned orange, tap Next.
- Next, you'll have to connect your phone or tablet to the Eufy Genie. This particular part of the setup depends on the type of mobile device you have.
Android Phone or Tablet
- Tap Allow to permit the EufyHome to access your mobile device's location.
- Your mobile device should detect the Eufy Genie. Tap +Add next to the Genie's WiFi network name.
- If it doesn't detect it, then tap Search WiFi Networks and select it manually from the list.
The WiFi network you are looking for has the eufy Genie-XXXX pattern.
iPhone, iPad or iPod Touch
- You'll be shown some instructions on what to do. We will guide you through them. Tap Go to WiFi Settings.
- Select the Eufy Genie's WiFi network name from the list.
The WiFi network you are looking for has the eufy Genie-XXXX pattern.
- Once you selected the right WiFi network tap the back arrow in the top left to return to the EufyHome app.
- Tap Allow to permit the EufyHome to access your mobile device's location.
- Once connected to the Eufy Genie, choose the WiFi network within your home that all your other devices are connected to and have the Genie join that same WiFi network.
- Enter the WiFi password for the chosen network and tap Next.
- Give your Eufy Genie a name if you'd like or leave it as default then tap Save.
- You'll get a confirmation screen that the Eufy Genie was connected to your WiFi. Tap Next to continue.
- Next, you'll need to Sign in with Amazon to enable the built-in Alexa virtual assistant on the Genie.
- Enter the email address and password associated with your Amazon account then tap Sign in.
- On the final screen you'll see a few examples of voice commands that you can use with Alexa. Tap Done to finish the setup.
Was this content helpful?
YesNoBefore You Begin:
You need to install the app first
- Plug the provided power supply into the Eufy Genie and an electrical outlet.
- Wait for the ring light atop of the device to turn orange.
- Open the EufyHome app on your phone or tablet.
- Tap the plus sign in the top right.
- Select Eufy Genie from the device list.
- Select your preferred language and tap Next.
- With the Eufy Genie powered on and the ring light atop of it turned orange, tap Next.
- Next, you'll have to connect your phone or tablet to the Eufy Genie. This particular part of the setup depends on the type of mobile device you have.
Android Phone or Tablet
- Tap Allow to permit the EufyHome to access your mobile device's location.
- Your mobile device should detect the Eufy Genie. Tap +Add next to the Genie's WiFi network name.
- If it doesn't detect it, then tap Search WiFi Networks and select it manually from the list.
The WiFi network you are looking for has the eufy Genie-XXXX pattern.
iPhone, iPad or iPod Touch
- You'll be shown some instructions on what to do. We will guide you through them. Tap Go to WiFi Settings.
- Select the Eufy Genie's WiFi network name from the list.
The WiFi network you are looking for has the eufy Genie-XXXX pattern.
- Once you selected the right WiFi network tap the back arrow in the top left to return to the EufyHome app.
- Tap Allow to permit the EufyHome to access your mobile device's location.
- Once connected to the Eufy Genie, choose the WiFi network within your home that all your other devices are connected to and have the Genie join that same WiFi network.
- Enter the WiFi password for the chosen network and tap Next.
- Give your Eufy Genie a name if you'd like or leave it as default then tap Save.
- You'll get a confirmation screen that the Eufy Genie was connected to your WiFi. Tap Next to continue.
- Next, you'll need to Sign in with Amazon to enable the built-in Alexa virtual assistant on the Genie.
- Enter the email address and password associated with your Amazon account then tap Sign in.
- On the final screen you'll see a few examples of voice commands that you can use with Alexa. Tap Done to finish the setup.