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How to Set Up a LG Smart TV

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

What's in the box?

LG televisions normally come with just the television and a remote.

Things you need before you start:

  • An LG television.
  • Applicable cables (HDMI, coax, ethernet)
  • An internet connection - You need to connect your device to a Wi-Fi or wired (Ethernet) network to complete setup and access all of the content available on Samsung TV

1 Plugging in Cables

HDMI Cable HDMI cable
HDMI Port HDMI port
  1. Plug your HDMI cable into your cable box if you have one.
  2. Plug your power cable into the television and the other end into an outlet.
Ethernet Cable Ethernet Cable
Ethernet Port Ethernet port
  1. Acquire an Ethernet cable if you want a wired connection.
  2. Take one end of the cable and plug it into your router/modem's Ethernet port.
  3. Plug the other end of the cable into your device's Ethernet port.

2 Power On

After you have plugged in your cables, press the power button on your Smart TV or on your remote control.

3 Initial Setup

When you turn on your Smart TV for the first time, you must initialize webOS. 

  1. Click Bean Bird to start.
    Bean Bird.
     
  2. Set your location details, then click OK.
    Location selection screen.
     
  3. Bean Bird should find you now.

4 Internet Connection

The following steps will help you connect your LG Smart TV to the internet.

? Are you using a wired or wireless connection?

  1. Wireless
  2. Wired

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What's in the box?

LG televisions normally come with just the television and a remote.

Things you need before you start:

  • An LG television.
  • Applicable cables (HDMI, coax, ethernet)
  • An internet connection - You need to connect your device to a Wi-Fi or wired (Ethernet) network to complete setup and access all of the content available on Samsung TV
HDMI Cable HDMI cable
HDMI Port HDMI port
  1. Plug your HDMI cable into your cable box if you have one.
  2. Plug your power cable into the television and the other end into an outlet.
Ethernet Cable Ethernet Cable
Ethernet Port Ethernet port
  1. Acquire an Ethernet cable if you want a wired connection.
  2. Take one end of the cable and plug it into your router/modem's Ethernet port.
  3. Plug the other end of the cable into your device's Ethernet port.
After you have plugged in your cables, press the power button on your Smart TV or on your remote control.

When you turn on your Smart TV for the first time, you must initialize webOS. 

  1. Click Bean Bird to start.
    Bean Bird.
     
  2. Set your location details, then click OK.
    Location selection screen.
     
  3. Bean Bird should find you now.
The following steps will help you connect your LG Smart TV to the internet.
In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
Default Wi-Fi credentials highlighted on router/gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

We must determine which platform is loaded on your LG Smart TV before beginning. Newer TVs released after 2014 will have webOS. Older models released between 2011 and 2015 will have NetCast. See the images below to help tell the difference.

  • Using webOS
    LG Smart TV using webOS.

  • Using Netcast
    LG Smart TV using Netcast.
  1. Press the Home/Smart button on your remote to bring up your launcher.
  2. Select Settings icon in the upper right corner of the screen.
    Home screen with Settings selected. Screenshot.

  3. Select Network, then choose Wi-Fi Connection.
    Network menu with Wi-Fi Connection selected. Screenshot.

  4. Select the Wi-Fi network you wish to join.
    List of available Wi-Fi networks. Screenshot.

  5. Enter your Wi-Fi password if needed, then click Connect.
  1. Press the Home/Smart button on your remote to bring up your launcher.
  2. Select Settings.
    Home screen with Settings selected. Screenshot.
  3. Select Network, then choose Network Connection.
    Network menu with Network Connection selected. Screenshot.

  4. Select Start Connection.
    Network Connection setup with Start Connection selected. Screenshot.

  5. Select the Wi-Fi network you wish to join.
    List of available Wireless networks.

  6. Enter your Wi-Fi password if needed, then select Complete.
Ethernet Cable Ethernet cable
Ethernet Port Ethernet port
  1. Acquire an Ethernet cable.
  2. Take one end of the cable and plug it into your router/modem's Ethernet port.
  3. Plug the other end of the cable into your device's Ethernet port.
  4. Usually this is all that is needed to connect your device to a wired connection.