How to Set Up a Withings Go Fitness Tracker

Authored by: Support.com Tech Pro Team

1. Introduction

The Withings Go is an activity tracker that helps you monitor your daily number of steps, your running and swimming sessions, your total distance, the number of calories you burn and the quality of your sleep.

This guide will assist with the basic setup of your Withings Go.

Assortment of Withings Go devices.

2. Unboxing

Withings Go included items

Once you've unboxed your Withings Go, you should have the following items:

  • The device itself
Withings Go device
  • A wristband
Wristband
  • A clip
Clip
  • A back case opening tool, to help you replace the non-rechargeable battery
Back case opening tool

3. Android or iOS

For the next steps, we need to determine what type of mobile device you have.

4. Enable Bluetooth

  1. Swipe down on your screen (or up, if using a tablet) to access the menu.
  2. Hold down on the Bluetooth icon to bring up Bluetooth options.
Android pull down screen with Bluetooth icon highlighted. Screenshot.
  1. Ensure the Bluetooth switch is set to ON.
Android pull down screen with Bluetooth toggle highlighted. Screenshot.

5. Install Android App

  1. Launch the Play Store on your mobile device.
Google Play Store.
  1. Tap in the search box at the top of the screen.
Google Play Store with Search bar highlighted.
  1. Search for "withings health mate" and tap on the found app.
Keyword highlighted in Google Play search.
  1. Tap Install and then Open to use it.
Install button highlighted in Play Store for found app.

6. Setup Android App

The steps below are for new accounts. If you already have an existing account then scroll below for steps to add a Withings Go to an existing account.

  1. Open the Nokia Health Mate app.
nokia health mate app icon


  1. Tap Join Withings.
Join Withings highlighted on intro page


  1. Tap I’m setting up my device.
I am setting up my device is highlighted


  1. Tap Withings Go.
list of trackers with tracker highlighted


  1. Tap Install.
Install button highlighted


  1. Press the center of the center of the screen of your Withings Go and tap Next.
please push withings go button with next highlighted


  1. Once your device is detected, tap Next.
withings go detected with next highlighted


  1. Enter your email address, password and then confirm your password. Tap Next.
  2. Enter your first name, surname and birthday. Tap Next.
  3. Select your gender and enter your height and weight. Tap Create.
  4. Select how you want to wear your Nokia Go and tap Next.
how do you wear your withings go with next highlighted


  1. Select the style of the screen. Tap Done.
change style screen with done highlighted


7. Add to Android App

  1. Open the Nokia Health Mate app.
  2. Tap My devices.
  3. Tap +.
my devices page with plus highlighted
  1. Tap Withings Go.
install new device with withings go highlighted
  1. Tap Install.
withings go page with install highlighted
  1. Press the center of the center of the screen of your Withings Go and tap Next.
press the withings go button with next highlighted
  1. Once your device is detected, tap Next.
withings go detected with next highlighted
  1. Select the user who will be using the Withings Go.
  2. Select how you want to wear your Withings Go and tap Next.
how do you wear withings go with with next highlihted
  1. Select the style of the screen and tap Done.
change style with done highlighted

8. Enable Bluetooth

  1. Open Settings on your phone or tablet.
Settings icon.
  1. Then tap Bluetooth.
iOS settings with Bluetooth selected.
  1. Make sure Bluetooth is set to On.
Bluetooth settings with Bluetooth switch in ON position.

9. Install iOS App

  1. Launch the App Store on your mobile device.
Apple App Store.
  1. Tap Search in the bottom right corner.
App Store Search Button.
  1. Search for "withings health mate" and tap on the found app.
Keyword highlighted in App Store search.
  1. Tap Get and Install, then Open to use it.
Get button highlighted in App Store for found app.

10. Setup iOS App

The steps below are for new accounts. If you already have an existing account then scroll below for steps to add a Withings Go to an existing account.

  1. Open the Nokia Health Mate app.
nokia health mate app icon
  1. Tap Join Withings.
Join withings highlighted
  1. Tap I’m setting up my device.
I'm setting up my device is highlighted
  1. Tap Withings Go.
install page with withings go highlighted
  1. Tap Install now.
withings go page with install now highlighted
  1. Press the center of the center of the screen of your Withings Go and tap Next.
press withings go button page with next button highlighted
  1. Once your device is detected, tap Next.
withings go detected with next button highlighted
  1. Enter your email address, password and then confirm your password. Tap Next.
  2. Enter your first name, surname and birthday. Tap Next.
  3. Select your gender and enter your height and weight. Tap Create.
  4. Select how you want to wear your Withings Go and tap Next.
how do you wear your withings go with the next button highlighted
  1. Select the style of the screen and tap Next.
choose a style for your screen with the next button highlighted
  1. Tap Close.

11. Add to iOS App

  1. Open the Nokia Health Mate app.
  2. Tap My devices.
  3. Tap +.
my devices page with plus button highlighted
  1. Tap Withings Go.
withings go page with withings go tracker highlighted
  1. Tap Install now.
withings go page with install now highlighted
  1. Press the center of the center of the screen of your Withings Go and tap Next.
press button in withings go with next button highlighted
  1. Once your device is detected, tap Next.
withings go detected page with next button highlighted
  1. Select the user who will be using the Withings Go.
  2. Select how you want to wear your Withings Go and tap Next.
how do you wear your withings go page with next button highlighted
  1. Select the style of the screen and tap on Next.
choose the style for your screen page with next button highlighted
  1. Tap Close.