How to Set Up an ecobee Switch+

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn:

  • How to install the ecobee app onto your mobile device.
  • How to connect the ecobee Switch+ to your home network.
  • How to enable the built-in Alexa voice assistant on your ecobee Switch+.

You'll Need:

  • The ecobee Switch+ to be already installed in your wall.
  • A 2.4 GHz Wi-Fi network with AES encryption to connect the ecobee Switch+ to.
  • A smartphone or tablet to install the ecobee app on.
ecobee.

2. OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android SmartphoneiOS SmartphoneAndroid smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus.Apple is the only company that makes iOS smartphones.

Example Android home screen.
Example iOS home screen.

3. Android App Install

  1. Launch the Play Store on your smartphone.
Google Play Store.
  1. Select the search bar at the top.
Google Play Store with Search highlighted.
  1. Type in Ecobee, then select Ecobee from the list.
Ecobee icon
  1. Tap on Install and then Open to use it.
Ecobee Android app landing page

4. Register Device

  1. Open the Ecobee app.
Ecobee
  1. Sign in, or create your account.
  2. To Create a New Account
  3. Select Create a New Account.
Ecobee signing screen with Create a New Account highlighted.
  1. Enter your Name, Email Address, and select a password and confirm it by entering it twice. Read the Terms & Conditions carefully, then confirm you accept them by placing a check mark in the box. Finally, select Create Account.
Registration screen with fields and Create Account button highlighted.
  1. To Sign in with an Existing Account
  2. Fill in your Email address, and your Ecobee password. Then select Sign In.
Ecobee sign in page with Email Password and Sign In button highlighted.
  1. Select Register Your Device.
Add Device with Register Your Device highlighted.
  1. Select ecobee Switch.
Register Device with Ecobee Switch highlighted.
  1. You will be reminded to verify the Switch+ is glowing amber. Select Get Started.
Verify Switch glowing amber with Get Started highlighted.
  1. In order to setup your Ecobee Switch+ properly, the app will need location access. Select Allow Location Access.
Location access request with Allow Location Access highlighted.
  1. Select Allow or OK to authorize ecobee to use the device's location.
Location access request with Allow highlighted.
  1. The App will scan for your ecobee Switch+.
Scanning for Ecobee Switch+.
  1. Your ecobee Switch+ will appear in the list. Select your switch and tap Add to add your device to the app.
  2. Follow any additional instructions that may appear on-screen to complete device registration.

5. Enable Alexa

  1. Open the Ecobee app.
Ecobee
  1. Select Switches.
Ecobee Switches
  1. Select your Switch+ from the list.
Switches with switch highlighted.
  1. Select the microphone with a slash in the bottom right corner.
Microphone Off
  1. Select Sign in with Amazon.
Alexa Built-in welcome screen with Sign in with Amazon highlighted.
  1. Enter your Amazon Email, Amazon Password, then select Sign In.
Amazon account sign-in with Email Password and Sign In button highlighted.
  1. That's it! Tap Done.
Amazon Alexa setup complete

6. How to Use Your ecobee Switch+

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

7. iOS App Install

  1. Open the App Store.
iOS App Store
  1. Select Search in the bottom right corner.
Apple App Store navigation bar with Search highlighted.
  1. Type in Ecobee, and select Ecobee from the list.
Ecobee search results
  1. Select Get for Ecobee.
Ecobee get button
  1. Select Open.
Open button

8. Pro Install

Installation of the ecobee Switch+ involves opening up your existing light switch, disconnecting, then reconnecting those wires to the ecobee Switch+.

Improper preparations, care, and handling of your home's internal wiring can result in damage and destruction to your property, as well as severe injury and death to you.

It is recommended to contact a professional, licensed electrician in your area to ensure your ecobee Switch+ is properly & safely installed.

If you are familiar with basic electrical work and wish to install it yourself, instructions and how-to videos are available on the product manufacturer's web page at https://www.ecobee.com/installing-your-switch-plus.

Return to this guide after you have your ecobee Switch+ installed.

9. Location Compatibility

For the ecobee Switch+ to be compatible with the location where you intend to install it in, ensure the following:

  • The switch is going to control lights only. It is not designed to be used with any motor loads, like ceiling fans.
  • The lights have to be controlled by one switch with a single pole connection. The switch doesn't work with three-way locations or lights controlled from two switches.
  • The lights have to be rated at a maximum of:
  • 600W for incandescent bulbs.
  • 150W for fluorescent (tube or compact) or LED bulbs.
  • The electrical voltage in your location is no higher then 120V AC.
  • The following wires have to be in place:
electrical wires pointed out and annotated for compatible light switch.
  • Line and load wires (black or red) - are connected to your existing switch.
  • Ground wire (exposed copper or green) - typically comes from the wall box.
  • Neutral wire (white) - is required and typically comes in a pair fastened together by a wire nut.

The ecobee Switch+ only allows turning the lights on and off. To dim your lights you can install dimmable smart bulbs and ask the built-in Alexa to help with that.