How to Set Up Parental Controls Norton Core Router

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn How To:

  • Add a person to your parental controls.
  • Make changes to parental controls.
  • Pause or resume internet access.
  • Manage notifications.

Before We Begin:

  • You will need to have your Norton Core Router setup.
Norton

2. Parental Controls

On the Norton Core router, parental controls allow you to restrict access to the internet based on several features.

Restrict By Device

Restrict network access to individual devices.

Create a Bed Time

Create a 'cut-off' time for your child, to block internet access after a certain time of day.

Daily Time Limits

Limit the total amount of time per day a device can have access to the internet.

Restrict Website Access

Restrictions can be added to prevent access to specific websites.

3. Add a person

  1. Open the Norton Core app on your mobile device.
Norton Core
  1. Tap the menu icon.
Menu Button
  1. Tap People.
People
  1. Tap Add.
Add button
  1. Enter your child's name and optionally choose a photo for your child.
Name & Picture
  1. Tap Next to proceed.
Next
  1. Select the age group of your child.
Age Group
  1. You will be given the opportunity to select Blocked Categories based on your preference.
  1. Tap Next to proceed.
Next
  1. You will be given the opportunity to Set Daily Time Limits you would like your child to have, or disable time limits entirely.
Time Limit
  1. If you've chosen to Set Daily Time Limits, select the amount of time you would like your child to have for both Weekdays and Weekends.
  2. Once a daily limit has been reached, the child's devices will be blocked from accessing the internet.
Selected time limitation
  1. Tap Next to proceed.
Next
  1. You will be given the opportunity to Set Bedtime limits for your child on both School Nights and Weekends.
  2. Bedtime settings allow you to set a window of time for your child where access to the internet isn't allowed until a certain time of day, and is restricted again after a certain time of day.
Bedtime limits
  1. Tap Next to proceed.
Next
  1. A list of devices currently and previously connected to your network will be displayed. Select the device(s) your child uses to enforce the restrictions you've chosen above
Example child's device
  1. Tap Next to proceed.
Next

4. Edit Person

  1. Open the Norton Core app on your mobile device.
Norton Core
  1. Tap the menu icon.
Menu Icon
  1. Tap People.
People
  1. Tap the person you wish to edit.
Kid
  1. You can then select the field or setting you wish to modify.
Child profile

5. Web Filtering

Web Filtering on your Norton Core router allows you to manage websites that are accessible to each of its child accounts in multiple ways:

By Category

You can restrict access to certain pre-defined categories of websites via your router.

By Specific Site

You can manually restrict access to specific websites you do not wish your children to have access to.

By Notification

Notifications are generated to alert you when an attempt to access restricted content happens. These notifications allow you to decide on a case-by-case basis whether to allow or continue to block that access.

No parental control system is 100% perfect. The best solution is active, engaged parenting; working with your child to ensure they develop good habits through your instruction and guidance.

To Restrict via Category

  1. Open the Norton Core app on your mobile device.
Norton Core
  1. Tap the menu icon.
Menu Button
  1. Tap People.
People
  1. Tap the person you wish to manage.
Kid
  1. Tap on Filter Level.
Filter Level
  1. Select the age group of your child.
Age Group
  1. You will be given the opportunity to modify Blocked Categories based on your preference.
Categories

To Restrict Specific Websites

  1. Open the Norton Core app on your mobile device.
Norton Core
  1. Tap the menu icon.
Menu Button
  1. Tap People.
People
  1. Tap the person you wish to manage.
Kid
  1. Tap on Allowed/Blocked Websites.
Allowed/Blocked Websites
  1. Choose the Allowed or Blocked category.
  2. Click the Add button to add a site to the list.
Add button

Add button
  1. Enter the site you wish to add to the list.

To Access Notifications

  1. Open the Norton Core app on your mobile device.
Norton Core
  1. Tap the Notification Bell.
Notification Bell
  1. Tap the Notifications tab.
Notifications tab
  1. All available notifications will be displayed for review. On notifications involving restricted access, you can choose to allow or continue to block an instance where access was restricted on a person's device.
Notification with prompt to allow or block it

6. Pause/Resume Internet

You can temporarily pause internet access to a person, device, or the entire network.

To Pause or Resume Internet Access

  1. Open the Norton Core app on your mobile device.
Norton Core
  1. Tap the menu icon.
Menu Icon
  1. Tap People.
People

To Pause a Person

  1. Tap the pause button next to the name of the person you wish to pause access for.
Pause Person
  1. To resume internet access, simply tap the the same button again.

To Pause a Specific Device

  1. Tap the name of the person the device you wish to pause is assigned to.
Person's Name
  1. Tap the pause button next to the name of the device you wish to pause access to.
Pause Device
  1. To resume internet access, simply tap the the same button again.

To Pause the Entire Network

  1. Tap the pause button next to Pause internet for everyone.
Pause Network
  1. To resume internet access, simply tap the the same button again.

7. Manage Notifications

When an attempt to access restricted content is made, a notification page will appear on the device of the user advising that the site has been blocked.

Blocked website

When this happens, notifications are generated to alert you. These notifications allow you to decide on a case-by-case basis whether to allow or continue to block a specific access attempt. All notifications can be managed from within the Norton Core app.

To Manage Notifications

  1. Open the Norton Core app on your mobile device.
Norton Core
  1. Tap the Notification Bell.
Notification Bell
  1. Tap the Notifications tab.
Notifications tab
  1. All available notifications will be displayed for review. Notifications that involve instances of restricted access will give you the opportunity to allow or continue to block the activity on your child's device.
Notification with prompt to allow or block it