How to Troubleshoot Power Automate sign in and sign out issues

Authored by: Support.com Tech Pro Team

1. Introduction

This guide will help you to how troubleshoot Power Automate sign in and sign out issues

2. Resolution

1. Power Automate uses a file named msalcache.bin3 to acquire tokens and authenticate users.

2. If you encounter errors while signing in or signing out, try to delete this file to erase all the stored tokens. To delete the file, navigate to C:\Users\Username\AppData\Local\Microsoft\Power Automate.

If the AppData folder isn't visible in your user folder, try to display hidden files 

 
3. If you have installed Power Automate in another drive, replace C with the letter of the respective drive. Also, replace Username with the name of your user folder.

4. After deleting the msalcache.bin3 file, restart the Power Automate service and sign in to your account.