How to Update a DJI Mavic Pro Drone

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Introduction

In This Guide

You'll Learn:

How to update the firmware on your DJI drone and remote control.

You'll Need:

The drone and remote control batteries to be fully charged.
The provided USB cable.
A computer or mobile device with an internet connection.
The device specific app installed:
- DJI GO 4 app on a mobile device,
- DJI Assistant 2 on a computer.

1 Charge Batteries

Plug one end of the charging cable into the battery.
If you have more than one battery, plug the charging cable into the charging hub instead.
Then plug your batteries into the charging hub.
Plug the bigger end of the provided USB cable into the charger and the smaller end into the remote control.
Connect the charger to a power outlet to start charging.
You will see the lights on the batteries scrolling until they will turn off, meaning they are fully charged. The remote control will show the charging percentage on the screen.

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In This Guide

You'll Learn:

How to update the firmware on your DJI drone and remote control.

You'll Need:

The drone and remote control batteries to be fully charged.
The provided USB cable.
A computer or mobile device with an internet connection.
The device specific app installed:
- DJI GO 4 app on a mobile device,
- DJI Assistant 2 on a computer.

Plug one end of the charging cable into the battery.
If you have more than one battery, plug the charging cable into the charging hub instead.
Then plug your batteries into the charging hub.
Plug the bigger end of the provided USB cable into the charger and the smaller end into the remote control.
Connect the charger to a power outlet to start charging.
You will see the lights on the batteries scrolling until they will turn off, meaning they are fully charged. The remote control will show the charging percentage on the screen.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Launch the DJI GO 4 app on your mobile device.
If you're not logged in, tap Sign In.
Fill in your account information and tap Sign In.

Depending on the size of your mobile device and where the connection port is located on it, there are two ways to connect it to the remote control:

Using the Clamp Connector

Unfold the mobile device clamps.
Align the side connector on the left clamp with the port on the mobile device.
If your mobile device has a home button in the middle, make sure it's positioned between the bigger teeth of the clamp.
Insert the mobile device into the left clamp first, then into the right clamp to secure it.

Using the Extension Cable

Unfold the mobile device clamps.
Push the side connector into the outward position on the left clamp.
Disconnect side cable from the remote controller.
Connect the provided USB cable into the bottom port of the remote controller.
Insert the mobile device into one of the clamps first, then into the other one to secure it.
Connect the Micro USB end of the cable into the side port of the mobile device.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

Press and release the power button, then press it again quickly and hold it until you hear it make the initialization sound.

On the Drone

Make sure the rubber and plastic gimbal covers and gimbal clamp are removed, and the drone is unfolded so the gimbal and propellers can move freely during the warm-up process.
Press and release the power button, then press it again quickly and hold it until you hear it make the initialization sound.

Depending on which DJI drone you have, the connected device may show a different name and image. However, the following procedure is the same for all DJI drones.

The DJI GO 4 app will notify you if there is a new firmware update available for your drone. Tap the notification in red.
Tap Download Now to initiate the update.
Wait for the process to complete.
Do not turn off the drone and remote control or exit the mobile app during the update.
Once the update is completed you will be asked to restart the drone. We will do that next. Tap OK for now.
The app will notify you the update was completed.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

To turn off the remote control, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

On the Drone

To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

Depending on which DJI drone you have, the connected device may show a different name and images. However, the following procedure is the same for all DJI drones.

The DJI GO 4 app will notify you if there is a new firmware update available for your remote control. Tap the notification in red.
Tap Download Now to initiate the update.
Wait for the process to complete.
Do not turn off the drone and remote control or exit the mobile app during the update.
Once the update is completed you will be asked to restart the drone. We will do that next. Tap OK for now.
The app will notify you the update was completed.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

To turn off the remote control, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

On the Drone

To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

The drone is powered by an intelligent battery which updates together with the drone. If you have any extra batteries, you will need to insert them one by one into the drone and check if they need to be updated to be compatible with the drone.

Depending on which DJI drone you have, the connected device may show a different name and image. However, the following procedure is the same for all DJI drones.

Replace the drone's battery.
The DJI GO 4 app will be notify you if the battery's firmware is incompatible with the drone's firmware and needs to be updated. Slide the switch to the right side to initiate the update.
The app will notify you the update is in progress.
Do not turn off the drone and remote control or exit the mobile app during the update.
Then it will notify you the update was completed.

To complete the following steps, you will need both your remote control and drone handy.

On the Remote Control

To turn off the remote control, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

On the Drone

To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Launch the DJI Assistant 2 app.
If you don't see your email address in the top right corner, click Login.
Fill in your DJI account information then click Sign In.

Make sure the rubber and plastic gimbal covers and gimbal clamp are removed, and the drone is unfolded so the gimbal and propellers can move freely during the warm-up process.
Plug the smaller connector of the provided USB cable into the side of the drone.
Plug the other connector of the USB cable into the computer.
On the top of the drone, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

Depending on which DJI drone you have, the connected device may show a different name. However, the following procedure is the same for all DJI drones.

In the DJI Assistant 2 app, select your drone under Connected Devices.
Look for the Latest Version available in the Firmware List and click Upgrade.
Wait for the update to complete. The process may take several minutes to finish.
Do not turn off or disconnect the drone or exit the app during the update.
Once the update is completed, click Back.
You will now see the firmware version to be Current.

You may have heard the drone make the initialization sound after the update was completed, meaning it was restarted automatically. If you haven't heard that sound, you will need to restart it manually.

To better assist you, please answer this question.

Depending on which DJI drone you have, the connected device may show a different name. However, the following procedure is the same for all DJI drones.

Replace the drone's battery.
The DJI Assistant 2 app will notify you if the battery's firmware is incompatible with the drone's firmware and needs to be updated. Click Confirm to update.
If you don't get the firmware incompatibility notification within a few seconds, look for the Latest Version available in the Firmware List and click Upgrade.
Wait for the update to complete. The process may take several minutes to finish.
Do not turn off or disconnect the drone or exit the app during the update.
Once the update is completed, click Back.
You will now see the firmware version to be Current.

Plug the small connector of the provided USB cable into the side of the remote controller.
Plug the other connector of the USB cable into the computer.
On the remote control, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

Depending on which DJI remote control you have, the connected device may show a different name. However, the following procedure is the same for all DJI remote controls.

In the DJI Assistant 2 app, select your remote control under Connected Devices.
Look for the Latest Version available in the Firmware List and click Upgrade.
Wait for the update to complete. The process may take several minutes to finish.
Do not turn off or disconnect the remote control or exit the app during the update.
Once the update is completed, click Back.
You will now see the firmware version to be Current.

You may have heard the remote control make the initialization sound after the update was completed, meaning it was restarted automatically. If you haven't heard that sound, you will need to restart it manually.

To better assist you, please answer this question.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

To turn off the remote control, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

To turn off the drone, press and release the power button then press it again quickly and hold it until the lights turn off.
To turn it back on, press and release the power button then press it again quickly and hold it until you hear it make the initialization sound.

To better assist you, please answer this question.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

To Check If Your Android Mobile Device Is Connected to Wi-Fi

Open Settings on your phone or tablet.
Select Wi-Fi.
Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

To Check If Your iOS Mobile Device Is Connected to Wi-Fi

From the main screen of your device, look for and open Settings.
With Settings open, look for the Wi-Fi field. This field will display the current Wi-Fi status on the right hand side:
You can also tap on the Wi-Fi field and make sure the Wi-Fi switch is in the On position. The switch should be green in color and will display the network that you are currently connected to directly beneath it with a check mark to the left.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

To Check Network Status on Windows 10

1st Method

The Network icon in the lower right corner of the screen can tell you a lot about your network connection and the state it’s in.

The Network icon represents the current status of your network connection. Depending on the current status of your connection, the appearance of this icon will change. The following are the different icons you might see and their corresponding meanings.

	Represents an Ethernet connection and successful connection to the internet.
	Represents an Ethernet connection with no connection to the internet.
	No network adapters are detected or enabled.
	You’re connected to WiFi and the Internet.
	Connected to WiFi, but no Internet connection is detected (also known as limited connectivity).
	A wireless adapter is detected and there are wireless networks in range, but you’re not connected to one.
	Your wireless network adapter is recognized, but no WiFi networks are found and you’re not connected to WiFi.

If you want to see even more information about your connection status, click the Network icon itself regardless of what status it currently displays.

or

This will bring up the Network menu. Within your network menu, you can see the status of your current connection. If your device is capable of connecting to WiFi, you will also see a list of wireless networks your device is currently in range of.
Windows 10 Wi-Fi list. Screenshot

The status underneath each network name represent either your device's current connection status to that network, or additional attributes of that network.

The icons to the left of each network name indicate an individual network's signal strength. This will vary depending on your physical distance from each network's point of origin, among other factors.

	WiFi network with very strong signal (Best).
	WiFi network with strong signal (Good).
	WiFi network with weak signal strength (OK).
	WiFi network with very weak signal (Worst).
	This WiFi network is not password-protected (Open network).

2nd Method

Select the Start button.
Select Settings.
Select Network & Internet.
Select Status. Your current connection status will be displayed on the right side of the screen.