How to Use a Nest Hello Video Doorbell

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn How To:

Use the camera to see when someone rings your Video Doorbell.
Speak to your guest before answering the door.
Set a Quiet Time when your doorbell will not ring.

Before We Begin:

Have your Nest Video Doorbell installed and functioning properly.
Have the Nest app installed on your smartphone or tablet.

2. Installed Check

In order for this guide to help, you will need to already have your Nest Video Doorbell installed.

3. App Installed Check

In order for this guide to help, you will need to have the Nest app installed on your smartphone or tablet.

4. Feature Check

Your Nest Video Doorbell has many features available to help you see who's coming and going, and to keep you safe.

5. Doorbell Alert

When someone rings your doorbell, an alert will appear on your device.
Select this alert to jump instantly to your camera, or open the Nest app.

Select your doorbell camera.
You will see a live video from the camera of who is at the front door.

6. More Information

You can always find out more information about using your Ring Hello Video Doorbell by visiting https://nest.com/support/doorbell/ with your web browser on your computer.

You can find out more about the features and services provided by the subscription service Nest Aware by visiting https://nest.com/cameras/nest-aware/ with your web browser on your computer.

7. View Camera

Open Nest.

Select your doorbell camera.
You will see a live video from the camera.

At the bottom, you will see still image snapshots of previous events that have triggered your camera.

Nest Aware Additional Features

Nest Aware is an extra subscription service you can purchase from Nest.

Your Timeline not only contains still images, but video of the event. Both motion and ringing the doorbell.

8. Responses

When someone rings your doorbell, an alert will appear on your device.
Select this alert to jump instantly to your camera, or open the Nest app.

Select your doorbell camera.
You will see a live video from the camera of who is at the front door.

Select Responses at the bottom.

Select a response from the list, and your Ring Video Doorbell will say it to your guest.

9. Talk

When someone rings your doorbell, an alert will appear on your device.
Select this alert to jump instantly to your camera, or open the Nest app.

Select your doorbell camera.
You will see a live video from the camera of who is at the front door.

Select Talk at the bottom.

Speak to your guest. Press Talk again to hang up the voice communication.

10. Quiet Time

Quiet Time allows you to silence your indoor chime for a set period of time, such as when a baby is sleeping, or you are taking a nap.

Open Nest.

Select your doorbell camera.
You will see a live video from the camera.

Select the gear icon at the top.

Select Quiet Time.

Select how long you'd like your Door Chime to be silent.

You will still receive notifications on your smartphone when someone is at the door, but the internal chime will no longer sound for the duration of Quiet Time you chose.

You can cancel Quiet Time at anytime by selecting End Quiet Time.

11. Install the App for Your Nest Hello Video Doorbell

We have a guide that details how to setup the Nest app on your smartphone or tablet.

Show Me How

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12. Basic Setup for Your Nest Hello Video Doorbell

We have a guide that details how to setup and install your Nest Video Doorbell.