How to Use an ecobee Room Sensor

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn:

• How to pair ecobee Room Sensors to your ecobee Smart Thermostat to help it more intelligently and efficiently manage the heating and cooling in your home.
• What the status icons for your Room Sensors mean.
• How to factory reset your Room Sensor.
• How to replace the Room Sensor's battery.
• Which Thermostats are compatible with your Room Sensors.
• How the 'Follow Me' feature works, and how to enable it.
• How to prevent your Thermostat from trying to repeatedly pair Room Sensors.
• How to enable the 'Smart Home/Away' feature.
• How to adjust Sensor participation during certain comfort settings.

Before We Begin:

• Your ecobee Smart Thermostat unit must already be installed, registered, and fully operational.

2. Pair Your ecobee Room Sensor with Your ecobee Thermostat

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3. More Information

More features and greater compatibility is always being added to your Ecobee device through updates.

You can always visit https://support.ecobee.com/ for more information on the features and abilities of your Ecobee device.

4. What the Status Icons Mean for Your ecobee Room Sensor

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5. How to Factory Reset Your ecobee Room Sensor

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Clicking this button will open a new guide that will provide you with steps to resolve your issue.

6. How to Replace the Battery in an ecobee Room Sensor

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7. Which Thermostats are Compatible with Your ecobee Room Sensor?

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8. Using Temperature Averaging for Your ecobee Room Sensor

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9. My Thermostat Keeps Trying to Pair to an ecobee Room Sensor and the Message Won't Go Away

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10. Enable Smart Home/Away

Smart Home/Away uses ecobee room sensors to determine whether you're home or not.

1. Wake up your ecobee Smart Thermostat, then tap Menu.
   

1. Tap Sensors.
   

1. Tap Smart Home/Away.
   

1. 
   
2. Tap Enable to turn on Smart Home/Away.
   

Your ecobee Thermostat is always selected in Smart Home/Away unless you select disable. 

11. Configure Participation Settings

1. Wake up your ecobee Smart Thermostat, then tap Menu.
   

1. Tap Sensors.
   

1. Tap the Arrow next to your ecobee Sensor name.
   

1. Tap the Participation arrow to expand it.
   

1. Select which Comfort Setting you want your sensor to participate in.
   

12. Comfort Settings

What Are Comfort Settings?Comfort Settings make sure your home is the right temperature during specific activities in your schedule.

A predefined heat/cool setting that can be applied to a specific period of a day, you can define comfort settings to represent activities (such as Sleep, Home, Away, Gym) or events (such as Party or Play Date).

For example, when you’re home, your ecobee thermostat can turn the heating on if the temperature falls below 70F and turn the cooling on if the temperature rises above 78F. Or when you’re away, only turn heating on if the temperature falls below 62F and turn cooling on if the temperature rises above 85F.

How to Access & Adjust Comfort Settings

1. Wake up your ecobee Smart Thermostat, then tap Menu.
   

1. Tap Comfort Settings.
   

1. Select the Comfort Setting you wish to customize.
   

1. Tap the temperature controls to open them.
   

1. Adjust to the desired temperature, then tap Save.
   

1. After tapping save you'll be brought to the schedule to adjust when this setting is active.