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How to Use TeamViewer on iPhone, iPad, or iPod Touch

Authored by:
Support.com Tech Pro Team
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Introduction

TeamViewer is a simple way to access your computer remotely, as well as transfer files to your remote computer or your mobile device. This guide will focus on how to use your iPhone, iPad, or iPod Touch to connect remotely to your computer while you're away from home.
Before You Begin:
You must have the TeamViewer app installed on your remote computer and iOS device
TeamViewer

1 Get Your TeamViewer ID, Password from the Remote Computer

You will need to know your TeamViewer ID and either the Personal Password you set up when you installed TeamViewer, or the randomly generated password before continuing.

While this number should not change frequently, it can change if you add new hardware or update the operating system. It's always a good idea to check just before leaving the computer unattended to be certain you have the proper ID.

 

WindowsOn a Windows Computer
  1. Open TeamViewer from the System Tray.
    Windows System Tray showing expanding the System Tray and the TeamViewer icon
  2. Or, if you can't locate TeamViewer on the System Tray, click your Start Menu and select TeamViewer.
    TeamViewer in the start menu
  3. In TeamViewer, make note of Your ID. You will need this information to remotely connect to your computer in the future.
    Windows TeamViewer with ID highlighted
    The Password listed on this screen will change every twenty-four hours.
AppleOn a Mac Computer
  1. Select the TeamViewer icon on the top-right of your menu bar, and select Show TeamViewer.
    TeamViewer Tray icon with Show TeamViewer highlighted.
  2. In TeamViewer, make note of Your ID. You will need this information to remotely connect to your computer in the future.
    TeamViewer with ID highlighted.
    The Password listed on this screen will change every twenty-four hours.

2 Connect to Remote Computer from Your Phone or Tablet (iOS)

  1. Open the TeamViewer app on your iPhone, iPad, or iPod Touch, then enter your Partner ID from your computer, and select Remote Control.
    TeamViewer
    TeamViewer with TeamViewer ID and Remote Control highlighted.
  2. Enter your password, then select OK.
    Password prompt with password and OK highlighted.

    You can enter either the Personal Password you set up when you installed TeamViewer, or the randomly generated password displayed beneath 'Your ID' on the TeamViewer home screen.

  3. A short reminder will be displayed on the gestures your device supports. Select Continue.
    Controls reminder with Continue highlighted.
  4. You can now control your computer using your phone or tablet, and display what you need on your phone screen.

3 How to Use the TeamViewer Controls in the iOS App

The TeamViewer Menu

Close
Close icon

Close your connection to the remote computer.
Keyboard
Keyboard icon

Tap to bring up the keyboard for the remote computer.
Settings
Settings icon

Open the TeamViewer settings and adjust them. For example: Open settings to turn off the desktop wallpaper.

How to Control the Remote Computer

You'll use iPhone and Tablet motions on your mobile device to control your remote computer.

TeamViewer mouse motion list

Movements on Your Apple Device What It Does
Tap  Clicks on the remote computer
Tap and Hold  Double-clicks on the remote computer
Drag  Movement of the mouse
Double-tap and Drag  Drag and drop items
Two Finger Drag  Scrolling
Pinch  Zoom

4 Disconnecting Your iOS Device From the Remote Computer

  1. Select the expander menu in the bottom-right corner, then select the X from the options.
    iOS Expander menu
    Expanded menu with close highlighted.
  2. You'll be asked if you're sure you want to close the connection, select Close.
    Close connection prompt with Close highlighted.

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TeamViewer is a simple way to access your computer remotely, as well as transfer files to your remote computer or your mobile device. This guide will focus on how to use your iPhone, iPad, or iPod Touch to connect remotely to your computer while you're away from home.
Before You Begin:
You must have the TeamViewer app installed on your remote computer and iOS device
TeamViewer

You will need to know your TeamViewer ID and either the Personal Password you set up when you installed TeamViewer, or the randomly generated password before continuing.

While this number should not change frequently, it can change if you add new hardware or update the operating system. It's always a good idea to check just before leaving the computer unattended to be certain you have the proper ID.

 

WindowsOn a Windows Computer
  1. Open TeamViewer from the System Tray.
    Windows System Tray showing expanding the System Tray and the TeamViewer icon
  2. Or, if you can't locate TeamViewer on the System Tray, click your Start Menu and select TeamViewer.
    TeamViewer in the start menu
  3. In TeamViewer, make note of Your ID. You will need this information to remotely connect to your computer in the future.
    Windows TeamViewer with ID highlighted
    The Password listed on this screen will change every twenty-four hours.
AppleOn a Mac Computer
  1. Select the TeamViewer icon on the top-right of your menu bar, and select Show TeamViewer.
    TeamViewer Tray icon with Show TeamViewer highlighted.
  2. In TeamViewer, make note of Your ID. You will need this information to remotely connect to your computer in the future.
    TeamViewer with ID highlighted.
    The Password listed on this screen will change every twenty-four hours.
  1. Open the TeamViewer app on your iPhone, iPad, or iPod Touch, then enter your Partner ID from your computer, and select Remote Control.
    TeamViewer
    TeamViewer with TeamViewer ID and Remote Control highlighted.
  2. Enter your password, then select OK.
    Password prompt with password and OK highlighted.

    You can enter either the Personal Password you set up when you installed TeamViewer, or the randomly generated password displayed beneath 'Your ID' on the TeamViewer home screen.

  3. A short reminder will be displayed on the gestures your device supports. Select Continue.
    Controls reminder with Continue highlighted.
  4. You can now control your computer using your phone or tablet, and display what you need on your phone screen.

The TeamViewer Menu

Close
Close icon

Close your connection to the remote computer.
Keyboard
Keyboard icon

Tap to bring up the keyboard for the remote computer.
Settings
Settings icon

Open the TeamViewer settings and adjust them. For example: Open settings to turn off the desktop wallpaper.

How to Control the Remote Computer

You'll use iPhone and Tablet motions on your mobile device to control your remote computer.

TeamViewer mouse motion list

Movements on Your Apple Device What It Does
Tap  Clicks on the remote computer
Tap and Hold  Double-clicks on the remote computer
Drag  Movement of the mouse
Double-tap and Drag  Drag and drop items
Two Finger Drag  Scrolling
Pinch  Zoom
  1. Select the expander menu in the bottom-right corner, then select the X from the options.
    iOS Expander menu
    Expanded menu with close highlighted.
  2. You'll be asked if you're sure you want to close the connection, select Close.
    Close connection prompt with Close highlighted.
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