How to Use Your Withings Go Fitness Tracker

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn:

  • How to set up your Withings Go fitness tracker, update it and sync it with the companion app.
  • About the basics on how to use the fitness tracker and its companion app.

2. How to Set Up Your Withings Go Fitness Tracker

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

3. How to Proceed

Please select an option to proceed.

4. Install the App for Your Withings Go

Show Me HowClicking this button will open a new guide that will provide you with steps to resolve your issue.

5. How to Sync Your Withings Go Fitness Tracker

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

6. How to Update Your Withings Go Fitness Tracker

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

7. How to Factory Reset Your Withings Go

Show Me HowClicking this button will open a new guide that will provide you with steps to resolve your issue.

8. Check Time

  1. Firmly press the center of the screen so that it clicks and the time will be displayed for a few seconds.
Withings Go showing time.
  1. The hand on the inside corresponds to the hours and the hand on the outside corresponds to the minutes.

9. Check Activity Level

The activity level is displayed continuously in the Withings Go screen.

  1. The graduations on the outer edge of the screen indicate your progression, based on your daily step goal.
Activity level on Withings Go.
  1. When a goal is reached, a star is displayed in the center of the screen and the outside graduations are reset.
Goal met on Withings Go.
  1. An extra graduation is displayed around the star each time the goal is reached.
Extra graduation being displayed on Withings Go for extra goal being reached.

10. Track Activity

  1. Launch the Health Mate app.
Health Mate App.
  1. Scroll down and tap the Daily steps or Other sections.
Daily steps and Other sections highlighted in Health Mate app.
  1. There you'll see your activity data within a graph:
  2. Blue - activity where the goal hasn't been reached
  3. Green - activity where the goal has been reached
Activity data showing in Health Mate app.

11. Track Sleep

  1. Launch the Health Mate app.
Health Mate App.
  1. Scroll down and tap the Sleep section.
Sleep data showing in Health Mate app.
  1. There you'll see your sleep data within a graph:
  2. White - Time spent out of bed
  3. Grey - Time spent awake in bed
  4. Light Blue - time spent in light sleep
  5. Dark Blue - time spent in deep sleep
Sleep data showing in Health Mate app.

12. Change Step Goal

  1. Launch the Health Mate app.
Health Mate App.
  1. Go to the Profile tab at the bottom right.
Profile tab highlighted in Health Mate app.
  1. Scroll down to the My goals heading and tap Daily steps.
Daily steps button highlighted in Health Mate app.
  1. Tap and slide the daily step goal up or down to select the goal you prefer.
Step goal slider highlighted in Health Mate app.
  1. Then tap OK in the top right.
OK option highlighted in Health Mate app.

13. Replace Battery

  1. On the back case, use the provided opening tool to remove the cover by turning it counterclockwise.
Unlocking battery compartment.
  1. Replace the battery. Ensure the O-ring is still in place as this is what makes your device waterproof.
O-ring around device cover.
  1. Replace the cover and lock the cover back in place by turning it clockwise.
Locking battery compartment.