Install the App for Your Kwikset Home Automation Device

Authored by: Support.com Tech Pro Team

1. Introduction: Kwikset: Companion App

The Kwikset range of locks can now connect to an app to give you notifications and allow you to control your locks from your smartphone.

2. SmartThings or Kevo

When it comes to Kwikset devices, you have two apps to choose from. SmartThings and Kevo.

SmartThings not only gives you a dashboard for your lock, but it also lets you connect several other Smart devices to the app.

Kevo is a smart lock app that gives you the ability to create eKeys with smartphones.

3. SmartThings: Install iOS App

  1. From the main screen, open the App Store.
iOS app store icon


  1. At the bottom of the screen, tap on Search.
iOS app store search icon


  1. Type SmartThings on the search bar at the top.
  2. Tap Search to start the search.
iOS app store search button
  1. .

  2. Tap the App to see its download options.
iOS search results for smartthings


  1. Next, tap the GET button.
Smartthings ios app page with GET highlighted


  1. Tap OPEN once the app is installed.

4. Kwikset: Setup Smartthings App

You'll need to have the Smartthings hub close to your lock for the pairing so it should be done before the physical installation.

  1. Open the Smartthings app.
Smartthings icon


  1. Tap My Home.
Smartthings home page with my home highlighted


  1. Tap the + at the top right corner.
Smartthings my home page with the plus sign highlighted


  1. Under things, tap Add a Thing.
Smartthings app with add a thing pop up


  1. The app will say looking for devices...
  2. While it searches, press the "A" button on the back of the lock interior.
The back of a kwikset lock with an arrow pointing to the A button


  1. When the device is found, it will be listed at the top of the screen.
  2. You can rename the device if you want.
  3. Tap Done.
  4. Tap Save.
  5. Tap OK to confirm.

5. Kwikset: Physical Installation

Follow the instructions included with your security device.

If you are uneasy installing it yourself, consult a professional.

6. Kevo: Install iOS App

  1. From the main screen, open the App Store.
iOS app store icon


  1. At the bottom of the screen, tap on Search.
iOS search icon


  1. Type KEVO on the search bar at the top.
  2. Tap Search to start the search.
iOS app store search button
  1. .

  2. Tap the App to see its download options.
iOS search results for kevo app


  1. Next, tap the GET button.
Kevo iOS app with get highlighted


  1. Tap OPEN once the app is installed.

7. Kwikset: Setup Kevo App

  1. Open the Kevo App.
Kevo Icon


  1. Tap Get Started.
Screenshot of Kevo program with get started button highlighted


  1. Type in your E-mail and Phone Number. Tap Get Started again.
Screenshot of setup process with Email address and phone number highlighted


  1. You'll be prompted to check your e-mail to confirm your e-mail address.
screenshot of conformation prompt


  1. Open your e-mail, and select the Confirm your email link.
screenshot of email conformation with confirm your email button highlighted


  1. Follow the instructions on the screen to setup your Kevo account.
screenshot of account setup screen


  1. Go back to the app and log into it using that information.
screenshot of end of account setup with return to mobile app button highlighted


  1. Tap the + sign.
screenshot of my locks and eKeys page with add highlighted


  1. Tap Get Started.
screenshot of lock setup with get started button highlighted


  1. Remove the battery cover of your lock and press the program button.
Picture of phone on setup screen and inside of lock with program button highlighted


  1. Your eKey is now being setup.
  2. Name your lock and choose your brand, then select Complete Setup.
screenshot of set up lock with lock name, brand, and complete setup button highlighted


  1. Select OK to complete your lock's setup.
screenshot of dialog for lock setup with ok button highlighted

8. SmartThings or Kevo

When it comes to Kwikset devices, you have two apps to choose from. SmartThings and Kevo.

SmartThings not only gives you a dashboard for your lock, but it also lets you connect several other Smart devices to the app.

Kevo is a smart lock app that gives you the ability to create eKeys with smartphones.

9. Smartthings: Install Android App

  1. Launch the Play Store.
Google play store icon


  1. Search for SmartThings using the search box located at the top
  2. Touch the magnifying glass on the on-screen keyboard to search.
Google play store search keyboard


Google play store smartthings search results


  1. On the app's install page, touch INSTALL.
Google play store smartthings mobile app page showing install highlighted


  1. Review the install prompt that pops up. Once done, touch ACCEPT.
  2. Wait for the download to finish. Once done, touch OPEN to launch the app or go back to your apps to access the new app's icon.

10. Kwikset: Setup Smartthings App

You'll need to have the Smartthings hub close to your lock for the pairing so it should be done before the physical installation.

  1. Open the Smartthings app.
Smartthings icon


  1. Tap My Home.
Smartthings home page with my home highlighted


  1. Tap the + at the top right corner.
Smartthings my home page with the plus sign highlighted


  1. Under things, tap Add a Thing.
Smartthings app with add a thing pop up


  1. The app will say looking for devices...
  2. While it searches, press the "A" button on the back of the lock interior.
The back of a kwikset lock with an arrow pointing to the A button


  1. When the device is found, it will be listed at the top of the screen.
  2. You can rename the device if you want.
  3. Tap Done.
  4. Tap Save.
  5. Tap OK to confirm.

11. Kevo: Install Android App

  1. Launch the Play Store.
Google play store icon


  1. Search for Kevo using the search box located at the top.
  2. Touch the magnifying glass on the on-screen keyboard to search.
Google play store keyboard


  1. On the app's install page, touch INSTALL.
Kevo app page with install highlighted


  1. Review the install prompt that pops up. Once done, touch ACCEPT.
  2. Wait for the download to finish. Once done, touch OPEN to launch the app or go back to your apps to access the new app's icon.

12. Kwikset: Setup Kevo App

  1. Open the Kevo App.
Kevo Icon


  1. Tap Get Started.
Screenshot of Kevo program with get started button highlighted


  1. Type in your E-mail and Phone Number. Tap Get Started again.
Screenshot of setup process with Email address and phone number highlighted


  1. You'll be prompted to check your e-mail to confirm your e-mail address.
screenshot of conformation prompt


  1. Open your e-mail, and select the Confirm your email link.
screenshot of email conformation with confirm your email button highlighted


  1. Follow the instructions on the screen to setup your Kevo account.
screenshot of account setup screen


  1. Go back to the app and log into it using that information.
screenshot of end of account setup with return to mobile app button highlighted


  1. Tap the + sign.
screenshot of my locks and eKeys page with add highlighted


  1. Tap Get Started.
screenshot of lock setup with get started button highlighted


  1. Remove the battery cover of your lock and press the program button.
Picture of phone on setup screen and inside of lock with program button highlighted


  1. Your eKey is now being setup.
  2. Name your lock and choose your brand, then select Complete Setup.
screenshot of set up lock with lock name, brand, and complete setup button highlighted


  1. Select OK to complete your lock's setup.
screenshot of dialog for lock setup with ok button highlighted