Install the App for Your Sony a7R III Camera

Authored by: Support.com Tech Pro Team

1. Introduction: Sony Camera: PlayMemories Mobile App

The PlayMemories Mobile app allows you to use your mobile device as a remote commander for your Sony camera and easily transfer images recorded with the camera to the mobile device. This guide will show you how to install the app onto your mobile device.

Before you begin, ensure you have a mobile device with an active internet connection.

2. Sony Camera: Install Android App

1. Launch the Play Store app on your Android device.
   

1. Search for "playmemories mobile" in the search box at the top and tap on the found app.
   

1. Tap on Install and then Open to use it.
   

3. Sony Camera: Enable Wi-Fi Hotspot

1. Set the power switch to ON to turn on the camera.
   

1. Press the Menu button on the camera.
2. Use the Control Wheel to navigate the menu. You can turn the control wheel or press ▲/▼/►/◄ to move the selection frame. Press ● in the center of the control wheel to set the selected item.
   

1. Go right to Application then down to Application List and select it.
   

1. Go to Start Remote Control and select it.
   

1. Wait for the Wi-Fi hotspot to be initialized.
   

1. You will be shown the Wi-Fi hotspot's name (SSID) and a QR code which you can scan with your mobile device to help you connect to the camera's Wi-Fi hotspot.
   

1. If you wish to connect manually to the camera's Wi-Fi hotspot, press the Trashcan button and you will be shown the Wi-Fi password.
   

4. Sony Camera: Connect Android with QR Code

1. Launch the PlayMemories Mobile app on your Android mobile device.
   

1. Tap Scan QR Code of the Camera and tap OK on the informational screen.
   

1. Point the back of your mobile device to the Sony cameras screen and tap OK when the QR Code scan is completed.
   

1. The app will initiate the connection to the Sony camera.
   

1. Once connected, it will show the live camera view.
   

5. Sony Camera: Exit Remote App

1. While your Sony camera is controlled remotely by a mobile device you will see the Smart Remote Control icon located in the top left of corner in the image below.
   

1. To stop controlling the camera remotely, press the Menu button on the camera and select Exit Application.
   

1. Then confirm by selecting Exit.
   

6. Sony Camera: Connect Android with Password

1. Launch the PlayMemories Mobile app on your Android mobile device.
   

1. The app will show you available Sony cameras in its vicinity. Look for the same Wi-Fi network that is showing on the Sony cameras screen and tap on it then type in the provided Wi-Fi password.
   

1. The app will initiate the connection to the Sony camera.
   

1. Once connected, it will show the live camera view.
   

7. Sony Camera: Install iOS App

1. Launch the App Store on your iOS device.
   

1. Tap on Search at the bottom of the screen.
   

1. Search for "playmemories mobile" in the search box at the top.
   

1. Tap on Get, then on Install and finally on Open to use it.

8. Sony Camera: Enable Wi-Fi Hotspot

1. Set the power switch to ON to turn on the camera.
   

1. Press the Menu button on the camera.
2. Use the Control Wheel to navigate the menu. You can turn the control wheel or press ▲/▼/►/◄ to move the selection frame. Press ● in the center of the control wheel to set the selected item.
   

1. Go right to Application then down to Application List and select it.
   

1. Go to Start Remote Control and select it.
   

1. Wait for the Wi-Fi hotspot to be initialized.
   

1. You will be shown the Wi-Fi hotspot's name (SSID) and a QR code which you can scan with your mobile device to help you connect to the camera's Wi-Fi hotspot.
   

1. If you wish to connect manually to the camera's Wi-Fi hotspot, press the Trashcan button and you will be shown the Wi-Fi password.
   

9. Sony Camera: Connect iOS with QR Code

1. Launch the PlayMemories Mobile app on your iOS mobile device.
   

1. Tap Scan QR Code of the Camera and tap OK on the informational screen.
   

1. Point the back of your mobile device to the Sony cameras screen and tap OK when the QR Code scan is completed.
   

1. You will be asked if you want to install a Wi-Fi configuration profile for the camera onto your mobile device. Tap Install and go through the process then finish by tapping Done.
   

1. You will be returned to the PlayMemories Mobile app and instructed to connect your mobile device to the cameras Wi-Fi network. Tap OK to proceeed.
   

1. Return to the main screen of your mobile device and go into Settings.
   

1. Then into Wi-Fi.
   

1. Look for the same Wi-Fi network that is showing on the Sony cameras screen and tap on it.
   

1. Once connected to it, the Wi-Fi network will jump to the top of the list and show a checkmark next to its name.
   

1. Return to the PlayMemories Mobile app and it will attempt to connect to the camera automatically.
   

1. Once connected, it will show the live camera view.
   

10. Sony Camera: Connect iOS with Password

1. On your iOS mobile device go into Settings from the main screen.
   

1. Then into Wi-Fi.
   

1. Look for the same Wi-Fi network that is showing on the Sony cameras screen and tap on it then type in the provided Wi-Fi password.
   

1. Once connected to it, the Wi-Fi network will jump to the top of the list and show a checkmark next to its name.
   

1. Return to the main screen and launch the PlayMemories Mobile app.
   

1. The app will attempt to connect to the camera automatically.
   

1. Once connected, it will show the live camera view.