Install the App for Your Sony BDVE3100 Blu-ray Home Theater System

Authored by: Support.com Tech Pro Team

1. Introduction: Sony Blu-ray Player: Video & TV SideView App

The Video & TV SideView app can be used as a remote control or software keyboard for your Sony Blu-ray Player. You can also view the disc information during disc playback as well. This guide will show you how to install the app onto your mobile device.

Video and TV Sideview app.


Before you begin, ensure your mobile device and blu-ray player are connected to the internet through the same home network.

2. Mobile: Android or iOS

For the next steps, we need to determine what type of mobile device you have.

3. Android: Check Wi-Fi

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

To check if your Android mobile device is connected to Wi-Fi:

  1. Open Settings on your phone or tablet.
Android Settings.
  1. Select Wi-Fi.
Settings with Wi-Fi highlighted.
  1. Make sure Wi-Fi is turned On, then select the Wi-Fi network that says Connected under it.
Wi-Fi settings with Wi-Fi On switch and connected network highlighted.
  1. Here, you'll see the basics of your Wi-Fi connection, with the Wi-Fi network name at the top, and other information such as Signal Strength, Link Speed and the Frequency you're connected at and the Security type of the network.
Wi-Fi Properties.

More Details

  1. To see more information about your connection, select Cancel.
  2. Select the Settings gear in the top right corner.
Wi-Fi Settings with settings gear highlighted.
  1. Here, you'll see a variety of information related to your connection at the bottom, such as the MAC (Media Access Control) address and IP addresses your Android device has been given.
Configure Wi-Fi with MAC and IP address info highlighted.

4. Sony Blu-ray Player: Install Android App

  1. Launch the Play Store app on your Android device.
Mobile app icon.
  1. Search for "av controller" in the search box. Select the AV Controller app from the list of results.
Google Play search screen.
  1. Tap on Install.
Mobile app landing page.
  1. Once installed, tap Open to launch the app immediately if you wish.

5. Sony Video & TV SideView App: Register Device

  1. Turn your Sony device and your TV set on.
  2. Switch the TV to the external input connected to the Sony device.
  3. Launch the Video & TV SideView app on your mobile device.
Mobile app icon.
  1. If you're running the app for the first time, select your Country/Region and tap on Agree and Start.
Mobile app greeting screen.
  1. Tap on the Menu in the top left corner.
Mobile app menu access.
  1. Select Add device.
Mobile app menu with option highlighted.
  1. Your new device should be listed automatically. Tap on it.
Mobile app device detection screen.
  1. The TV screen will show a registration code. Type it into the app when requested.
TV screen with registration code.
  1. Once the device is registered, you should get a confirmation screen.
Mobile app device registration screen.

6. Android: Connect Wi-Fi

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

  1. From the main screen of your Android device, tap on the Apps button.
Home screen with Apps button highlighted.
  1. Then look for and tap on Settings.
Apps page with Settings icon highlighted.
  1. Go to Wi-Fi.
Settings page with Wi-Fi highlighted.
  1. Make sure the Wi-Fi feature is enabled by flipping the On / Off switch to the On position then wait for the network list to populate and tap on the Wi-Fi network that you want to connect to.
Wi-Fi settings with toggle highlighted with arrow pointing to toggle and list of available networks.
  1. Your Android device will automatically connect to the network if there is no security enabled, or you have connected to it in the past. The Wi-Fi network name will show Connected underneath and the Wi-Fi symbol will fill up in the top right corner of the screen.
Wi-Fi settings page with arrows pointing to connected Wi-Fi network and Wi-Fi symbol in the status bar.
  1. If the Wi-Fi network requires a password, then you will see a small padlock next to the Wi-Fi symbol, which also means the connection is secure. Tapping on a secured Wi-Fi networks name will prompt you to enter the password. Passwords are always case sensitive. Type it in using the on screen keyboard then tap Connect.
Secure and unsecure Wi-Fi symbols shown.

Wi-Fi settings page with arrow pointing to field to type in your security key and another arrow pointing to Connect.
  1. If the Wi-Fi network you are trying to connect to is hidden, then tap the More option which looks like three dots positioned vertically, on the top right corner of the screen, then tap Add network.
Wi-Fi settings page with arrow pointing to the Menu icon.

Wi-Fi settings page with Menu open and Add Network is highlighted.
  1. Enter the Wi-Fi networks name using the on screen keyboard and tap Save if no password is required to connect. If a password is needed to connect to the Wi-Fi network then tap on Security and select the security type. Type in the password, then tap Save.
Wi-Fi settings page with arrow pointing to a manually typed network name and another arrow pointing to the security type dialog box.

Wi-Fi settings page with an arrow pointing to the security key typed in and another arrow pointing to save.

At this point your Android device should be connected to Wi-Fi.

As an alternate way you can also try the following method:

  1. Swipe downwards from the top side of the screen.
Home scree with arrow indicating to swipe your finger down from top of the screen.
  1. Look for the Wi-Fi symbol in the drop down menu and tap on the word below it. If you're not connected to any network, it will say Wi-Fi. If you're already connected to a network, it will show its name.
Quick Menu options with Wi-Fi highlighted.
  1. Make sure the Wi-Fi feature is enabled by flipping the On / Off switch to the On position then wait for the network list to populate and tap on the Wi-Fi network that you want to connect to.
Wi-Fi quick settings with arrow pointing to highlighted toggle and another arrow pointing to the list of available wifi networks.

7. iOS: Check Wi-Fi

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

To check if your iOS mobile device is connected to Wi-Fi:

  1. From the main screen of your device, look for and open Settings.
iOS Settings icon.
  1. With Settings open, look for the Wi-Fi field. This field will display the current Wi-Fi status on the right hand side:
  • Off - the Wi-Fi antenna is currently disabled.
  • Not Connected - Wi-Fi is turned on, but your device is not currently connected to a network.
  • Wi-Fi network name - Wi-Fi is turned on, and the network name displayed is the network your device is currently connected to.
iOS Settings menu with Wi-Fi highlighted.
  • You can also tap on the Wi-Fi field and make sure the Wi-Fi switch is in the On position. The switch should be green in color and will display the network that you are currently connected to directly beneath it with a check mark to the left.
  • iOS Wi-Fi menu highlighting the Wi-Fi switch and the currently connected network.

  • 8. Sony Blu-ray Player: Install iOS App

    1. Launch the App Store on your iOS device.
    Mobile app icon.
    1. Tap on Search at the bottom of the screen.
    iOS search screen bottom bar.
    1. Search for "Video & TV SideView" in the search box at the top. Select the app from the list of results.
    Mobile app landing page.
    1. Tap on Get, then on Install. Once installed, tap Open to launch the app immediately if you wish.

    9. iOS: Connect to Wi-Fi

    Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

    1. From the main screen of your device, look for and open Settings.
    Home screen with setting icon highlighted.
    1. After that, go to Wi-Fi. You will see that this option also shows one of three statuses to the right:
    2. Off - the Wi-Fi feature is disabled
    3. Not Connected - there is no Wi-Fi connection establishe
    4. the Wi-Fi connections name - there is a Wi-Fi connection already established.
    iPhone settings screen with the Wi-Fi option highlighted.
    1. Make sure that the Wi-Fi feature is enabled by flipping the On/Off switch to the green position. Locate and tap the Wi-Fi networks name that you wish to connect to from the list.
    iPhone Wi-Fi menu with the switch set to the on position and a list of available networks underneath.
    1. Your iOS device will automatically connect to the network if there is no security enabled, or you have connected to it in the past. The checkmark and Wi-Fi symbol indicate you are connected.
    iPhone Wi-Fi menu highlighting the Wi-Fi connection icon across the top and a check mark to the left of the Wi-Fi network name the device is currently connected to.
    1. If the Wi-Fi network requires a password, then you will see a small padlock to the right of its name, which also means the connection is secure.
    iPhone Wi-Fi menu highlighting the small padlock to the right of each Wi-Fi network name.
    1. Tapping on a secured Wi-Fi networks name will prompt you to enter the password. Passwords are always case sensitive. Type it in using the on screen keyboard then tap Join on the bottom right corner. If tapping it does nothing, then it means the password you typed in is too short.
    iPhone prompting the user to enter their Wi-Fi password.
    1. If the Wi-Fi network you are trying to connect to is hidden, then tap the Other... option.
    iPhone Wi-Fi menu highlighting the Other option.
    1. Enter the Wi-Fi networks name using the on screen keyboard and tap Join at the bottom right if no password is required to connect. If a password is needed to connect to the Wi-Fi network then tap on Security.
    iPhone other network menu where the user is being prompted to enter their Wi-Fi network name and select a security type.
    1. Choose the type of security the Wi-Fi network has by tapping on it.
    iPhone security menu displaying all selectable security types for your Wi-Fi network.
    1. Finally, type in the required Wi-Fi password and tap Join at the bottom right corner to connect.
    iPhone other network menu displaying the user being prompted to type in their Wi-Fi network password.

    At this point your iOS device should be connected to Wi-Fi.

    10. Networking: Connection Type

    Devices can be connected to a network in two ways:

    • Wired, using an Ethernet cable
    • Wireless, over Wi-Fi

    11. Connect Device to Network - Wired

    1. Acquire an Ethernet cable.
    2. Take one end of the cable and plug it into your router/modem's Ethernet port.
    3. Plug the other end of the cable into your device's Ethernet port.

    Ethernet Cable

    Ethernet cable.

    Ethernet Port

    Ethernet port.

    12. Sony Blu-ray Player: Connect via Ethernet

    To navigate the menu you need to use the Remote Control. Press the Arrows to navigate then press Enter to confirm your selection.

    Navigation buttons on remote control.
    1. Press the Home button on the remote.
    2. Using the left or right arrow go to Setup. Then using the up or down arrow go to Network Settings and press Enter.
    Blu-ray setup menu.
    1. Select Internet Settings and press Enter.
    Blu-ray network settings screen.
    1. Then go to Wired Setup and press the right arrow to continue.
    Blu-ray network setup method selection screen.
    1. Follow any on-screen instructions to complete the wired connection setup. A short connection test will be performed to ensure the connection works. Once successful, you will receive a confirmation message. Select OK to complete the setup process.
    Internet settings summary screen.

    13. Sony Blu-ray Player: Connect to Wi-Fi

    To navigate the menu you need to use the Remote Control. Press the Arrows to navigate then press Enter to confirm your selection.

    Navigation buttons on remote control


    1. Press the Home button on the remote.
    2. Using the left or right arrow go to Setup. Then using the up or down arrow go to Network Settings and press Enter.
    Blu-ray setup menu
    1. Select Internet Settings and press Enter.
    Blu-ray network settings menu
    1. Then go to Wireless Setup and press the right arrow to continue.
    Blu-ray network setup method selection screen
    1. Select Scan as the connection method then press the right arrow.
    Blu-ray wireless setup method selection screen
    1. A list of available Wi-Fi networks will populate. Highlight your Wi-Fi network name from the list and press the right arrow.
    Wireless network selection screen
    1. Highlight the security mode your Wi-Fi network uses, then press the right arrow.
    Wireless encryption method selection screen
    1. =
    2. Press Enter over WPA Key.
    Wireless key pre-entry screen
    1. Type in your Wi-Fi password, select Enter on the screen, then press Enter on the remote.
    Wireless key entry screen
    1. You will see the password you've entered represented on-screen. Press the right arrow to proceed.
    Wireless key post-entry screen
    1. Select Auto for how to set up the IP settings and press the right arrow.
    IP address allocation method selection screen
    1. Highlight Save & Connect and press Enter.
    Wireless connection confirmation screen
    1. A short connection test will be performed. Once the connection has been successfully established, you will see a confirmation screen. Select OK to complete setup.
    Internet connection summary screen