My Computer Is Typing in All Caps

Authored by: Support.com Tech Pro Team

1. Introduction: All Caps

It can become incredibly frustrating when your keyboard doesn't behave quite right.

This guide will take you through some basic steps to make sure your issue is not something simple caused by software on your computer.

Man staring frustratedly at computer.

Experiencing your computer suddenly typing in all caps can be both confusing and frustrating. This issue can occur in both Windows and Mac systems, across desktops and laptops. Fortunately, resolving this is usually straightforward. In this blog, we will explore various solutions to address the issue of your computer typing in all caps for both Windows and Mac users.

For Windows Users

1. Check the Caps Lock Key

  • Initial Step: The most obvious solution is to check if the Caps Lock key on your keyboard is on. Simply press the Caps Lock key and see if that resolves the issue.

2. Sticky Keys Feature

  • Understanding Sticky Keys: Sticky Keys is an accessibility feature in Windows that allows modifier keys to remain active even after they’ve been released.
  • Disable Sticky Keys: Press the Shift key five times quickly to toggle Sticky Keys on or off. Alternatively, go to Settings > Ease of Access > Keyboard and turn off Sticky Keys.

3. Keyboard Driver Issues

  • Update Drivers: Outdated or corrupted keyboard drivers can cause various typing issues. Go to Device Manager, find your keyboard, right-click and select ‘Update driver’.
  • Reinstall Drivers: If updating doesn’t work, you might need to reinstall the driver. Right-click on the keyboard in Device Manager and choose ‘Uninstall device’. Then restart your computer.

4. Check for Malware

  • Run a Malware Scan: Sometimes, malware can interfere with keyboard functionality. Use your antivirus program to run a comprehensive system scan.

5. External Keyboard Check (for laptops)

  • Testing with an External Keyboard: If you’re using a laptop, try connecting an external keyboard. If the problem doesn’t occur with the external keyboard, the issue might be with your laptop’s built-in keyboard.

For Mac Users

1. Caps Lock Key

  • Basic Check: As with Windows, first check if the Caps Lock key is engaged.

2. Keyboard Preferences

  • Modifier Keys Configuration: Go to Apple Menu > System Preferences > Keyboard. Click on ‘Modifier Keys’ and ensure Caps Lock isn’t set to perform another action.

3. PRAM and SMC Reset

  • Reset PRAM (Parameter RAM): Restart your Mac and immediately press Option, Command, P, and R.
  • Reset SMC (System Management Controller): The process varies depending on the Mac model, but generally involves shutting down your Mac and using a key combination during startup.

4. Check for macOS Updates

  • Update macOS: Ensure that your Mac is running the latest version of macOS. Go to Apple Menu > System Preferences > Software Update.

5. Create a New User Account

  • Test with a New Account: Sometimes, the issue could be related to your user account settings. Try creating a new account and check if the issue persists there.

General Troubleshooting Tips

  • Restart Your Computer: Regardless of the OS, a simple restart can sometimes resolve unexpected issues.
  • Clean Your Keyboard: Dust or debris under the keys can sometimes cause typing problems. Clean your keyboard carefully.
  • Seek Professional Help: If none of these solutions work, it’s best to consult with a professional technician.

Conclusion

In most cases, a computer typing in all caps can be resolved through the solutions mentioned above. Whether you’re using Windows or Mac, checking the Caps Lock key and keyboard settings is a good starting point. For persistent problems, updating drivers or the OS, or even resetting specific settings can be effective. If you’ve tried these solutions without success, it may indicate a hardware issue, especially in laptops, and professional assistance is recommended. Remember, regular maintenance and updates can prevent many such issues.

If you still are having issues, follow the steps below for additional support.

2. Keyboard: Caps Lock

Most keyboards have a key labeled Caps Lock on the left-hand side.

Press this key once, and try typing again.

Mac Desktop Keyboard

Mac Desktop keyboard with Caps Lock Highlighted.

Mac Laptop Keyboard

Mac Laptop Keyboard with caps lock key highlighted.

PC Desktop Keyboard

Desktop Keyboard with caps lock key highlighted.

PC Laptop Keyboard

PC Laptop Keyboard with Caps Lock key highlighted.

3. Computer: OS Choice

To continue, we need to know what Operating System your computer is using.

There are 2 main Operating Systems for personal computers currently available, Microsoft Windows and Apple macOS.

Microsoft WindowsApple macOSMicrosoft Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Apple is the only company that makes macOS computers.

Microsoft Windows.
Apple macOS.

4. Windows 10: Restart Your PC

Before your restart or shut down your PC, make sure to save all necessary work to prevent data loss.

  • Using the Mouse
  • Select the Start menu.
Windows 10 Start button

  • By default it is in the lower left corner of your screen.
  • Select Power, then select Restart.
Start menu with Power and Restart highlighted.
  • Using the Keyboard
  • Press the Windows and X keys at the same time. This minimizes any open windows you may have.
Keyboard with Windows and X keys highlighted.
  • Press the Alt and F4 keys at the same time. This tells Windows to close the desktop.
Keyboard with Alt and F4 keys highlighted.
  • Select Restart, then OK.
Shut Down dialog with Restart and OK highlighted.

5. What's next?

6. macOS: Restart

  1. From the menu bar across the top of the screen, select the Apple menu (1), then select Restart... (2).
Apple menu with Restart option selected. Screenshot.

Any unsaved work will be lost.