Need help?

My Computer Is Typing in All Caps

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

1 Introduction: All Caps

It can become incredibly frustrating when your keyboard doesn't behave quite right.

This guide will take you through some basic steps to make sure your issue is not something simple caused by software on your computer.

Man staring frustratedly at computer.

2 Keyboard: Caps Lock

Most keyboards have a key labeled Caps Lock on the left-hand side.

Press this key once, and try typing again.

Mac Desktop Keyboard

Mac Desktop keyboard with Caps Lock Highlighted.

Mac Laptop Keyboard

Mac Laptop Keyboard with caps lock key highlighted.

PC Desktop Keyboard

Desktop Keyboard with caps lock key highlighted.

PC Laptop Keyboard

PC Laptop Keyboard with Caps Lock key highlighted.

? Is your keyboard working properly now?

  1. Yes
  2. No

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

It can become incredibly frustrating when your keyboard doesn't behave quite right.

This guide will take you through some basic steps to make sure your issue is not something simple caused by software on your computer.

Man staring frustratedly at computer.

Most keyboards have a key labeled Caps Lock on the left-hand side.

Press this key once, and try typing again.

Mac Desktop Keyboard

Mac Desktop keyboard with Caps Lock Highlighted.

Mac Laptop Keyboard

Mac Laptop Keyboard with caps lock key highlighted.

PC Desktop Keyboard

Desktop Keyboard with caps lock key highlighted.

PC Laptop Keyboard

PC Laptop Keyboard with Caps Lock key highlighted.

To continue, we need to know what Operating System your computer is using.

There are 2 main Operating Systems for personal computers currently available, Microsoft Windows and Apple macOS.

Microsoft Windows Apple macOS
Microsoft Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony. Apple is the only company that makes macOS computers.
Microsoft Windows. Apple macOS.

Before your restart or shut down your PC, make sure to save all necessary work to prevent data loss.

  • Using the Mouse

    1. Select the Start menu.
      Windows 10 Start button

      By default it is in the lower left corner of your screen.

    2. Select Power, then select Restart.
      Start menu with Power and Restart highlighted.
  • Using the Keyboard

    1. Press the Windows and X keys at the same time. This minimizes any open windows you may have.
      Keyboard with Windows and X keys highlighted.
    2. Press the Alt and F4 keys at the same time. This tells Windows to close the desktop.
      Keyboard with Alt and F4 keys highlighted.
    3. Select Restart, then OK.
      Shut Down dialog with Restart and OK highlighted.
  1. From the menu bar across the top of the screen, select the Apple menu (1), then select Restart... (2).
    Apple menu with Restart option selected. Screenshot.

Any unsaved work will be lost.