Resolve Bluetooth Issues On a Chromebook
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Support.com Tech Pro Team
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1 Introduction
This guide will walk you through solving problems you may have with Bluetooth devices on your Chromebook.
2 Range Check
The device needs to be within a reasonable range in order to connect.
- In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
- Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
Try moving the Bluetooth device closer if you have trouble.
3 Battery Power
It is important to ensure that your Bluetooth device is powered on with an adequate amount of battery life in order to complete the pairing process without interruption.
- Ensure your Bluetooth device is powered on.
- Check your Bluetooth device's battery power.
- Charge the battery if necessary, or replace old or depleted batteries if need be.
4 Pair Bluetooth
- Select the user menu in the bottom-right corner.
- Select Bluetooth.
- Turn on Bluetooth.
- Your Chromebook will start scanning for your Bluetooth device.
- Place your Bluetooth device in pairing mode. This varies from device to device, but in many cases, you can push and hold the power button to turn on your Bluetooth device for a couple extra seconds.
- Your Chromebook will locate your Bluetooth device, and list it for you to connect to. Select your Bluetooth device.
- Your Chromebook will attempt to pair to your Bluetooth device. If your device requires a password, you'll be prompted for it at this time.
- Once connected, a small message will display in the corner, letting you know your Bluetooth device is connected and ready to use.
? Did this resolve the problem?
This guide will walk you through solving problems you may have with Bluetooth devices on your Chromebook.
The device needs to be within a reasonable range in order to connect.
- In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
- Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
Try moving the Bluetooth device closer if you have trouble.
It is important to ensure that your Bluetooth device is powered on with an adequate amount of battery life in order to complete the pairing process without interruption.
- Ensure your Bluetooth device is powered on.
- Check your Bluetooth device's battery power.
- Charge the battery if necessary, or replace old or depleted batteries if need be.
- Select the user menu in the bottom-right corner.
- Select Bluetooth.
- Turn on Bluetooth.
- Your Chromebook will start scanning for your Bluetooth device.
- Place your Bluetooth device in pairing mode. This varies from device to device, but in many cases, you can push and hold the power button to turn on your Bluetooth device for a couple extra seconds.
- Your Chromebook will locate your Bluetooth device, and list it for you to connect to. Select your Bluetooth device.
- Your Chromebook will attempt to pair to your Bluetooth device. If your device requires a password, you'll be prompted for it at this time.
- Once connected, a small message will display in the corner, letting you know your Bluetooth device is connected and ready to use.
- Select the user menu in the bottom-right corner.
- Select Bluetooth.
- Select Settings.
- Select Menu for your Bluetooth device.
- Select Disconnect.
- Turn off your Bluetooth device.
- Wait 10 to 15 seconds.
- Turn your Bluetooth device back on.
In most cases, pushing and holding the power button for 3 to 5 seconds will turn most Bluetooth devices on or off.
There are 2 main ways to restart your Chromebook. The first method is preferred.
Shut Down From Menus
- Select the User menu by clicking your profile picture in the bottom-right corner.
- Select the Power symbol. Your Chromebook will turn off.
- Wait 10 seconds.
- Push the Power Button on your Chromebook to turn it back on.
Shut Down With Hardware
- Push and hold the Power Button on your keyboard for 10 seconds.
- Wait 10 seconds.
- Push the Power Button on your Chromebook to turn it back on.
- Select the user menu in the bottom-right corner.
- Select Bluetooth.
- Turn on Bluetooth.
- Your Chromebook will start scanning for your Bluetooth device.
- Place your Bluetooth device in pairing mode. This varies from device to device, but in many cases, you can push and hold the power button to turn on your Bluetooth device for a couple extra seconds.
- Your Chromebook will locate your Bluetooth device, and list it for you to connect to. Select your Bluetooth device.
- Your Chromebook will attempt to pair to your Bluetooth device. If your device requires a password, you'll be prompted for it at this time.
- Once connected, a small message will display in the corner, letting you know your Bluetooth device is connected and ready to use.