Secure Your Chromebook

Authored by: Support.com Tech Pro Team

1. Introduction: Chromebook: Security

Your Chromebook is controlled completely from your Google account. The security rests entirely on how well-secured your Google account is. This guide will take you through options to keep your Google account as safe as possible.

Picture of a Chromebook.

2. Google: Manage Account

  1. Select the Chrome Browser. The icon is on the bottom, near the left.
Google Chrome.
  1. Select the profile button in the top-right corner.
Profile button.
  1. Select My Account.
Profile menu with My Account button highlighted.
  1. From here, you'll be able to make changes to your entire Google account.
Google Account page.

3. Security: Select Password

Wherever possible, you should pick a password that is impossible to guess and is also resistant to brute-force attacks. Note that some devices or systems do not allow special characters or they may have their own requirements.

Best practices for picking a strong password:

  • Passwords should be around 8 to 12 characters, but can be longer.
  • Avoid using words that are in the dictionary.
  • DO NOT use information that is easy to guess or phish for such as:
  • Important dates such as birthdays, anniversaries, etc.
  • Names of pets, friends, family, locations, etc.
  • Add some complexity to your password by adding at least:
  • 1 Capital letter
  • 1 Small letter
  • 1 Symbol
  • 1 Number
  • Try replacing letters with symbols, for example:
  • "Abc?123!" is easier to guess than "@B(?123!"
  • "Password!?" is easier to guess than "P@$$w0rd!?".

4. Google: Change Password

  1. Scroll down, and select Signing in to Google.
Google Accounts page, highlighting the text Signing Into Google.
  1. Scroll down, and select Password.
Google Accounts signing in page with password option highlighted.
  1. Enter your current password, then select Next.
Prompt to enter your Google password.
  1. Enter your new password twice for verification, then select Change Password.
New password entry screen with 2 prompts for your new password and the change password button.

5. Security: Keeping Your Password Secure

Some precautions should be taken in order to keep your password secure.

Best practices:

  • Do not use a master password that you use everywhere (such as email, work, school, home, network)
  • If possible, do not share your password with anybody.
  • Passwords that are shared with others, like for a home network, should only be shared if necessary.
  • Be aware when typing your password in public, or that in no way anyone is watching.
  • Some types of electronic devices like computers and smartphones can remember passwords, so beware of devices that are not yours.
  • Make a schedule of when to change your password. For example, every 180 days.
  • It is not recommended to write down passwords. But if you have to, make sure that it is neither physically nor visually accessible by others.

6. Chromebook: More Information

Built-in help for your Chromebook is never more than 2 clicks away.

  1. Select your profile picture in the lower-right corner.
Screenshot showing the location of the Chromebook user menu
  1. Select the question mark ? icon.
Screenshot showing the location of the help question mark inside the Chromebook user menu

7. Google: Security Checkup

Google's Security Checkup is a great way to go over your settings automatically, and verify everything is secure on your Google account.

  1. Scroll down, and select Security Checkup.
Google account page with security checkup highlighted.
  1. The next page, you'll see any security alerts for your account.
Google security checkup results with one item highlighted by a yellow circle with an exclamation mark in it.
  1. Focus on any items that have a yellow or red symbol next to them. Just click the item, and follow the directions.

8. Google: Account Activity

  1. Scroll down, and select My Activity.
Google Accounts page highlighting the My activity link.
  1. Here, you'll see a timeline of all the activity on your account. This can help you determine if someone else is using your account.
Google my activity page.
  1. Select the Menu for further details, or to delete the activity from your timeline.
Menu for an item in the activity page detailing the delete option.

9. Go To: Enable 2-Step Verification for Google

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