Troubleshooting Guide for Apex Legends 'Unable to Start Correctly 0xc0000005' Error

Authored by: Support.com Tech Pro Team

Navigating the Apex Legends 'Unable to Start Correctly 0xc0000005' Error

The '0xc0000005' error in Apex Legends usually indicates an issue with memory access or corruption. To troubleshoot and resolve this error, follow these step-by-step instructions:

Note: Before you begin, ensure that your system meets the minimum requirements for Apex Legends and that your graphics drivers are up to date.

Restart the Computer:

Sometimes, a simple restart can resolve temporary glitches. Restart your computer and attempt to launch Apex Legends again.

Update Graphics Drivers:

Outdated or incompatible graphics drivers can cause various errors, including the '0xc0000005' error. Update your graphics drivers to the latest version:

For NVIDIA graphics cards, visit the NVIDIA website.

For AMD graphics cards, visit the AMD website.

Verify Game Files:

Corrupted game files can trigger errors. To verify and repair the game files:

Open your Origin client.

Go to "My Game Library."

Right-click on Apex Legends and select "Repair."

Disable Overclocking:

If you have overclocked your CPU, GPU, or RAM, revert to default clock speeds. Overclocking can sometimes lead to stability issues and errors.

Run the Game as Administrator:

Running Apex Legends with administrator privileges can resolve some compatibility issues.

Right-click on the game's shortcut or executable.

Select "Run as administrator."

Disable Background Applications:

Background applications, especially those with overlays or conflicting software, can interfere with the game. Temporarily disable or exit applications like Discord, overlays, and recording software.

Check for Windows Updates:

Make sure your Windows operating system is up to date. Windows updates can include important fixes and enhancements that may resolve compatibility issues.

Perform a Clean Boot:

A clean boot can help identify if third-party applications are causing conflicts.

Press Win + R, type "msconfig," and press Enter.

In the "System Configuration" window, go to the "Services" tab and check "Hide all Microsoft services."

Click "Disable all," then go to the "Startup" tab and click "Open Task Manager."

Disable all startup applications.

Close Task Manager and click "OK" in the System Configuration window.

Restart your computer and try launching the game.

Check for System Memory Issues:

Faulty RAM can cause memory access errors. Use Windows Memory Diagnostic to check for memory issues:

Press Win + R, type "mdsched.exe," and press Enter.

Choose to restart and check for memory problems.

Update Windows and Drivers:

Ensure that your operating system and all drivers are up to date. This includes graphics drivers, chipset drivers, and other hardware drivers.

Reinstall DirectX:

A corrupt DirectX installation can lead to errors. To reinstall DirectX:

Navigate to the Apex Legends installation folder.

Locate the "_Installer" folder and find the "directx" subfolder.

Run the DirectX installer executable to reinstall DirectX.

Remember to perform these steps carefully and systematically, as it's important not to inadvertently cause further issues while troubleshooting.

Contact Support.Com:

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