Troubleshooting Guide for Remote Server Administration Tools (RSAT) Unavailability

Authored by: Support.com Tech Pro Team

Step-By-Step Guide for Remote Server Administration Tools (RSAT) unavailability

Verify Compatibility:

Check that your version of Windows is compatible with the RSAT version you're trying to install. RSAT versions can vary based on the Windows version and build.

Download the Correct RSAT Version:

Visit the official Microsoft RSAT download page.

Select the RSAT version compatible with your Windows version and architecture (x64 or x86).

Download the installer package to your computer.

Check Installed Features:

Open the "Control Panel" from the Start menu.

Click on "Programs" and then "Turn Windows features on or off."

Scroll down and find the RSAT features you're trying to enable. Ensure they're checked.

Install RSAT:

Locate the downloaded RSAT installer package.

Right-click on the installer and choose "Run as administrator."

Follow the on-screen prompts to install RSAT.

Enable RSAT Features:

After installation, go back to "Control Panel" > "Programs" > "Turn Windows features on or off."

Ensure the RSAT features you need are checked. If they were checked before, uncheck and recheck them.

Click "OK" to save changes. Windows might require a restart.

Verify Group Policy Settings:

Open the Local Group Policy Editor by searching for "gpedit.msc" in the Start menu.

Navigate to "Computer Configuration" > "Administrative Templates" > "System."

Look for "Specify settings for optional component installation and component repair" policy.

Set it to "Enabled" and select "Download repair content and optional features directly from 

Windows Update instead of Windows Server Update Services (WSUS)".

Run the command "gpupdate /force" in Command Prompt to apply the policy.

Check Windows Update:

Open "Settings" from the Start menu.

Go to "Update & Security" > "Windows Update."

Click "Check for updates" to ensure your system is up to date.

Clear Windows Store Cache:

Open Command Prompt as administrator.

Run the following commands one by one:

wsreset.exe

net stop wuauserv

net start wuauserv

Use PowerShell:

Open PowerShell as administrator.

Run the following command to install RSAT features:

Install-WindowsFeature -Name <FeatureName> -IncludeAllSubFeature

Replace <FeatureName> with the name of the RSAT feature you want to install.

Verify User Account Control (UAC):

Sometimes, UAC can interfere with installation. Ensure UAC settings are not too restrictive.

Check Event Viewer:

Open the Event Viewer by searching for "Event Viewer" in the Start menu.

Navigate to "Windows Logs" > "Setup" and look for any error messages related to RSAT installation.

Contact Support.Com:

Remember, troubleshooting steps can vary depending on your system's configuration. But if your problem persists, consider seeking help from Support.Com.