Authored by: Support.com Tech Pro Team
If you're encountering an "Unknown Error Code 0" in Dash, whether on mobile or PC, here's a comprehensive troubleshooting guide to help you resolve the issue:
Ensure that you have the latest version of Dash installed. Updates often include bug fixes and improvements that could address the error.
A simple restart can sometimes resolve temporary glitches. Close Dash completely and then reopen it to see if the error persists.
Sometimes, the error might be due to a system-level issue. Restart your device (phone, tablet, PC) to refresh its processes and connections.
If you're using Dash on a mobile device, clearing cache and data can help resolve issues caused by corrupted files.
Go to your device's "Settings."
Navigate to "Apps" or "Applications" (this might vary based on your device).
Find and select "Dash."
Tap on "Storage" and then choose "Clear cache" and "Clear data."
For iOS:
Go to your device's "Settings."
Scroll down and select "Dash."
Tap on "Offload App" (iOS 11 and later) or "Delete App" (iOS 10 and earlier). This removes the app without deleting your data.
Reinstall Dash from the App Store.
If you're using a VPN or proxy service, disable it and try using Dash without it. Sometimes, these services can interfere with the app's functionality.
Make sure you have a stable and reliable internet connection. A weak or unstable connection can cause errors in the app's functionality.
Ensure that your mobile device or computer is running the latest operating system version. Outdated operating systems can lead to compatibility issues.
Temporary disable any security software or firewall that might be blocking Dash's access to the internet. Remember to re-enable them afterward.
If none of the above steps work, consider uninstalling Dash and then reinstalling it. This can help resolve any corrupted files or settings causing the error.
If you are still having trouble consider seeking personalized assistance from Support.Com.