Troubleshooting Unsupported Processor Blue Screen Error After KB5029351 Update

Authored by: Support.com Tech Pro Team

Navigating the Unsupported Processor Blue Screen Error After KB5029351 Update: A Step-by-Step Guide

The Unsupported Processor Blue Screen error following the installation of Microsoft's optional update KB5029351 can be a frustrating issue to encounter. To address this problem and prevent further Blue Screen of Death (BSOD) crashes, follow these comprehensive troubleshooting steps:

Boot into Safe Mode

Restart your computer.

During the boot-up process, repeatedly press the "F8" key until the Advanced Boot Options menu appears.

Choose "Safe Mode" and press "Enter."

Uninstall KB5029351 Update

Press "Windows + I" to open the Settings menu.

Go to "Update & Security" > "Windows Update."

Click on "View update history."

Click on "Uninstall updates."

Locate and right-click on the KB5029351 update.

Select "Uninstall" and follow the on-screen instructions.

Restart your computer.

Prevent Windows from Reinstalling the Update

Press "Windows + I" to open the Settings menu.

Go to "Update & Security" > "Windows Update."

Click on "Advanced options."

Under "Pause updates," select a date far enough in the future to prevent the problematic update from being installed.

Check for Driver Updates

Press "Windows + X" and select "Device Manager."

Expand categories and look for any devices with an exclamation mark indicating driver issues.

Right-click on the device and select "Update driver."

Choose "Search automatically for updated driver software."

If no updates are found, visit your computer manufacturer's website and download the latest drivers compatible with your system.

Perform System File Check (SFC) and DISM

Open Command Prompt as an administrator.

Run the following command to scan and repair system files:

sfc /scannow

After SFC is complete, run the following command to repair Windows image files:

DISM /Online /Cleanup-Image /RestoreHealth

Update BIOS/UEFI Firmware

Visit your computer manufacturer's website and locate the latest BIOS/UEFI firmware for your system.

Follow the manufacturer's instructions to update the firmware. Be cautious and follow the steps accurately, as updating firmware carries some risks.

Check for Hardware Issues

Run hardware diagnostics provided by your computer manufacturer.

Check for overheating issues, faulty RAM, or other hardware problems.

Restore from System Restore Point

If you created a system restore point before the KB5029351 update:

Press "Windows + S" and search for "Create a restore point."

Click on "System Restore" and follow the prompts to restore your system to the point before the update.

Important Note:

Always back up your important data before attempting any troubleshooting steps that involve updating or modifying system components. While these steps are designed to help resolve the issue, unexpected problems can occur during the process.

By following these steps, you should be able to troubleshoot and resolve the Unsupported Processor Blue Screen error caused by the KB5029351 update. Remember to exercise patience and caution throughout the troubleshooting process.

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