Need help?

What do Lights Mean on ecobee Room Sensor

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

In This Guide
You'll Learn:
  • What the icons for your Room Sensor mean.
Before We Begin:
  • Have your smartphone or tablet with the Ecobee app installed, in case you desire more detailed information.
Ecobee

1 Status Icon Meanings

Once you’ve connected your sensors, these icons (shown on your thermostat and ecobee app) will indicate your sensor’s current status.
Connected and Participating
Connected and participating icon
If the sensor is filled in with signal waves indicating communication, it’s connected and participating in your ecobee thermostat’s temperature reading.
Connected and Not Participating
Connected and not participating
If the sensor is not filled in with signal waves, it’s connected but not participating in the temperature reading.
Not Connected and Not Participating
Not connected or participating
If the sensor is not filled in and has no signal waves, it’s not connected and not participating in the temperature reading.

? Do you need assistance with your Room Sensor?

  1. My sensor is connected and not participating
  2. My sensor is not connected and not participating
  3. No, my sensor is connected and participating

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

In This Guide
You'll Learn:
  • What the icons for your Room Sensor mean.
Before We Begin:
  • Have your smartphone or tablet with the Ecobee app installed, in case you desire more detailed information.
Ecobee
Once you’ve connected your sensors, these icons (shown on your thermostat and ecobee app) will indicate your sensor’s current status.
Connected and Participating
Connected and participating icon
If the sensor is filled in with signal waves indicating communication, it’s connected and participating in your ecobee thermostat’s temperature reading.
Connected and Not Participating
Connected and not participating
If the sensor is not filled in with signal waves, it’s connected but not participating in the temperature reading.
Not Connected and Not Participating
Not connected or participating
If the sensor is not filled in and has no signal waves, it’s not connected and not participating in the temperature reading.
  1. Wake up your ecobee Smart Thermostat, then tap Menu.
    Main menu icon for the ecobee
  2. Tap Sensors.
    Sensor button for ecobee
  3. Tap the Arrow next to your ecobee Sensor name.
    Ecobee sensor name arrow
  4. Tap the Participation arrow to expand it.
    Participation arrow
  5. Select which Comfort Setting you want your sensor to participate in.
    Comforting settings in participation
  1. Remove the circular backing from the back of the sensor.
    Circular backing from the unit
  2. Remove the battery from the battery slot.
    Removing the battery
  3. Gently lift the prongs in the middle of the battery slot with your index fingernail.
    Prongs in the battery slot
  4. Place the battery back into the battery slot with the positive side facing down for 30 seconds.
    Wait 30 Seconds
  5. Remove the battery and place the battery back in with the positive side facing up.
    Positive side facing up
  6. Place the backing back onto the battery slot.
    Circular backing from the unit
  1. Your ecobee will notify you that it has found a Room Sensor. Tap Yes to proceed with pairing.
    ecobee asking to pair
  2. Your Sensor will start to pair and a four digit code will appear on your thermostat.
    Paired
  3. Select a name for your Sensor, then tap Next.
    Choosing a name
  4. Select when your Sensor will be active, then Tap Next.
    Selecting when the sensor is active
  5. Enable or Disable the Smart Home/Away function by tapping the desired setting.

    The Smart Home/Away function uses all the sensors connected to your thermostat to detect if anyone is currently home. If, according to your normal schedule, your thermostat believes you should be “home,” but your sensors detect that your home is actually unoccupied, your ecobee thermostat will make adjustments so you aren't unnecessarily heating or cooling an empty home.

     ecobee sensor smart home/away setting
  6. Enable or Disable the Follow Me function by tapping the desired setting.

    The Follow Me function uses all the sensors connected to your thermostat to intelligently make heating and cooling decisions for the rooms of your home that your sensors detect activity in. If the Follow Me function is disabled, your ecobee thermostat will make heating and cooling decisions based on the average temperatures measured between the sensors in your home.

     ecobee follow me enabled