The BSOD (Blue Screen of Death) error code 0x00000122, also known as WHEA_INTERNAL_ERROR, signifies a critical issue within the Windows Hardware Error Architecture (WHEA). WHEA is a system framework responsible for detecting and reporting hardware errors. When an error in this framework arises, Windows halts operations to prevent further damage to the system, resulting in the infamous BSOD.
Understanding the root causes of error 0x00000122 is essential for effective troubleshooting. The following are the primary triggers:
Corrupted or outdated drivers for critical hardware may interfere with WHEA processes.
Damage to system files required by WHEA can disrupt its functionality.
Outdated or improperly configured BIOS/UEFI firmware can cause compatibility issues with WHEA.
Inadequate or fluctuating power supply to components can trigger hardware errors.
Recently installed software, particularly those that interact with hardware, might conflict with the WHEA system.
Malicious software can corrupt system files, including those essential for WHEA.
Here’s a step-by-step guide to resolving the issue:
1. Inspect Hardware Connections
Ensure all cables, connectors, and components (e.g., RAM, GPU) are securely attached.
2. Check for Overheating
Clean dust from fans and vents. Use monitoring tools like HWMonitor to track system temperatures.
3. Revert Overclocking Settings
Access BIOS/UEFI and disable any overclocking configurations.
1. Manually Update Drivers
Go to the manufacturer's website for critical hardware components (e.g., GPU, motherboard) and download the latest drivers.
2. Use Device Manager
Press `Win + X` > Device Manager > Right-click on each driver > Select Update Driver.
1. Memory Diagnostic Tool
Press `Win + R`, type mdsched.exe, and press Enter. Restart your computer to check for RAM issues.
2. Disk Check
1. Run SFC (System File Checker)
Open Command Prompt (Admin) and type:
```bash sfc /scannow ```
2. Run DISM (Deployment Image Servicing and Management)
If SFC fails to fix the issue, run:
```bash DISM /Online /Cleanup-Image /RestoreHealth ```
1. Check Your Current BIOS Version
Press `Win + R`, type msinfo32, and look for "BIOS Version/Date."
2. Visit the Manufacturer's Website
Download the latest BIOS version and follow the provided update instructions carefully.
Use a tool like a multimeter to test your PSU's output or consider replacing it with a higher-quality unit if issues persist.
1. Uninstall Problematic Updates
Go to Settings > Update & Security > View update history > Uninstall updates.
2. Remove Newly Installed Software
Open Control Panel > Programs and Features > Uninstall any recently added software.
1. Run Windows Defender
Open Windows Security > Virus & threat protection > Select Quick scan or Full scan.
2. Use Dedicated Anti-Malware Tools
1. Disable Startup Programs
Press `Win + R`, type msconfig, and choose Selective startup.
2. Restart Your PC
Re-enable startup programs gradually to identify the culprit.
If all else fails, reinstalling Windows can resolve deeper issues.
1. Back up your data.
2. Use a bootable USB or DVD to perform a clean installation of Windows.
Keep Drivers Updated: Regularly check for driver updates using official manufacturer tools.
Avoid Overclocking: Run hardware components at their recommended speeds.
Maintain Hardware: Clean your PC periodically to prevent overheating.
Use a Reliable Power Supply: Invest in a high-quality PSU for stable power delivery.
Install Trusted Software: Avoid installing programs from unknown sources.
Scan Regularly for Malware: Use anti-virus and anti-malware tools to keep your system clean.
Update BIOS and Windows: Regular updates improve system stability and compatibility.
The 0x00000122 BSOD (WHEA_INTERNAL_ERROR) may seem intimidating, but understanding its causes and following the steps above can help you resolve it effectively. Regular system maintenance, driver updates, and hardware checks are crucial to prevent future occurrences. If you encounter persistent issues, don’t hesitate to seek professional assistance.
If you’re still having trouble, consider reaching out to Support.Com for a personalized solution to all technical support issues.